Frank was very helpful in answering my multiple questions and had the customer first mentality.
Dan kept me update in in the progress. Really appreciate that.
100% professional and excellent customer service.
Frank was very friendly quick professional knowledanld and solved my issue
Thorough, friendly, took great care of my vehicle sans the car wash!
Frank did a great job assessing what service my car needed and ensuring it was taken care of expeditiously. Great customer service!
Hector was very sweet and accommodating.
Hard to find customer service like that these days. Well done!
Hector was great! Professional, honest, informative and responsive.
Craig set me up with Rich who rode with me. They were both patient and polite. I felt that they had my best interest in mind. Thank you.
Returned calls within a reasonable time frame.
Did not leave us hanging with questions about diagnosis or repair time. Nicely done!
Dan was wonderful! Very helpful and communicative
great service. Ashley was very professional and helpful l. I am still waiting on the rear breaks information you were supposed to request from Volvo.
everyone was very helpful and professional!
Fyi - when i got my car back, it was covered in birdshit! Not very classy
Ashley was very courteous and professional when she met me and checked me in. The team, she and Jim kept me abreast of the repair's status, and texted me to let me know my car was ready for pick up. Ashley (and Jim) greeted me when I came to pick up my car, and I only waited a short time before my car was brought down. And my horn works! Thanks for the great team effort
And most of all, repairing my horn!
As always the team is friendly and professional
I would have appreciated the courtesy car wash after service, this used to happen.
Jim is the best service manager I have ever worked with and I’m 71 so I’ve experienced quite a few. In this instance in particular he went out of his way to explain the issue and clarify the nature of the repair.
Frank is very nice, a very pleasant experience overall!
Johnny was extremely helpful and dedicated. The only “complaint” I have is, when leasing the car I was told how the car would be cleaned and the tank would be topped off during my services. I was confused as to why that wasn’t done.
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