Frank is always helpful and understanding. I changed my mind several times, because the service needed was quite expensive. He was patient and gave me the details I needed to make a confident decision to move forward with the service.
It took 3 days and I wonder if it could have been completed sooner
Hector was very helpful and made the process so easy!
Jim Yared is the best. He consistently provides outstanding service.
Thank you.
Dan was great and a very nice guy so he is not the reason why I’m dissatisfied. The bottom line is that I have a 2.5 week old car that gets 10mpg less than what was advertised and what I was told the car will get. 17mpg is pathetic and I’m regretting that I purchased this from you guys. The car itself is great apart from the mileage but I feel like I was lied to. Also, I was never informed that the car needs to be driven 10,000 miles before the fuel consumption levels are accurate to what is advertised (if this even true. I doubt very much that it is)
Please do contact me at your earliest convenience if you’d like.
Klever, was very friendly, courteous, and efficient.
Amazing service. Best I’ve ever had while dealing with any car-related issue.
Very professional staff, clean shop, all good. Thanks.
Great service. I had an energy with my A3 and the service group (Klever) took care of me! Thank you.
Chris was very informative, friendly and thorough. Could be more
Impressed with his attitude, knowledge and personality. He obviously enjoys his work!
Very satisfied with Adam. Very unsatisfied with fact no one returned my numerous phone calls to get the service appointment.
She provides excellent customer service!
Christopher was incredibly helpful. We had scheduled our appointment wrong and he went out of his way to help us without us having to reschedule.
He kept me informed and I appreciated that.
The service was prompt, professional with a personal touch. Craig was great.
Happy Holidays
I have been a client of Frank’s for a long time. I have one to trust his advice and he always delivers on what he says.
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