Service Center

Real Reviews From Verified Customers

Jim L.
4 out of 5
2/1/2019
Took my car two days before my scheduled appointment and had it back to me that night! Greatly appreciated.
Storm C.
5 out of 5
2/1/2019
Excellent service, friendly staff, quality work
Monica M.
4 out of 5
2/1/2019
Thank you Hector, I appreciate my tune up and you checking out the squeak or brake sound!
Jose M.
1 out of 5
2/1/2019
I have been taking my vw every 10K mi. and i don't feel the inspections are made properly. Please conact to discuss specifics. Lou Montoya ****-****-xxxx
Wayland G.
4 out of 5
2/1/2019
Audi of San Francisco is a great service dealership.
MARC V.
5 out of 5
1/31/2019
Great service! Professional and courteous. Thank you Craig!
Matthew K.
5 out of 5
1/31/2019
Thought Chris did an excellent job. Very clear communicator and very sincere. Great working with him
Doreen M.
4 out of 5
1/31/2019
I have had nothing but issues with your service department since I bought my car in June of 2017 I have been so upset every time I had to deal with this department but since hector has been helping me I have a new attitude about the service department at royal im very please with his attention and making sure my issues are taken care of his is very professional and very detailed in his way to explain what is going to happen with my service I truly hope he stays with you if not I’m going to have to find a new place to take my car.
Stephen T.
5 out of 5
1/31/2019
Klever was ruthlessly efficient which I really appreciate! Thanks Steve
Donald B.
5 out of 5
1/31/2019
Excellent service by Christopher. Would recommend Audi to my friends.
KRISTINA M.
5 out of 5
1/31/2019
Johnny is professional and nice. I appreciate him going the extra mile.
Martin C.
5 out of 5
1/31/2019
Adam’s deft use of texting, responsiveness and timely updates provided a seamless, transparent and friendly experience. The only item for improvement was general post payment vehicle pick up wait time of approx 15 mins.
Michelle H.
4 out of 5
1/31/2019
I’m extremely happy with the service I was provided by Jim Yared however I’m becoming extremely frustrated with the chronic issues with my new XC 90 T8.
Daniel D.
5 out of 5
1/31/2019
Aldo was beyond helpful and knowledgeable when it came to the service for my GTI. If I had to bet, I would have guessed he had been working there for at least ten years. Imagine my surprise when I found out he had only been on the job for a few weeks. I know he's new but someone get that man a raise.
Daniel C.
5 out of 5
1/30/2019
Craig went the extra mile in helping me resolve a problem, he exemplifies good customer service.
Johnny L.
5 out of 5
1/30/2019
Excellent service.
Pamela B.
5 out of 5
1/30/2019
He was great, helped me right away and everything went perfectly.
Monika Y.
4 out of 5
1/30/2019
Always get taken care of with Jim.
Adrian L.
2 out of 5
1/30/2019
Car was given to me late even though I text you like you asked 15 minutes before Car was given to me with my seat moved please let the person who work at the car it doesn’t belong to them Before you use to give at least a courtesy vacuum and wash nothing above and beyond was performed we are not paying penny’s for the service But Mr jurado is always corteus and give great customer service if I have to rate this i will give you a 2 please fix this
Suey G.
4 out of 5
1/30/2019
Very courteous staff and prompt service! Stellar ***** all around ! ????

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