This was my first experience with Audi SF. Everything about this process was fantastic. I have high standards. I previously used Palo Alto Audi and was treated like crap there and will never return. This was a refreshing and fantastic experience. It’s odd but I actually can’t wsit to come back.
Being able to talk in Spanish with Klever and his professionalism is what keep me coming to Audi. Why a great person! I hope you are treating him very well! Marta
Love Johnny Lui he was great, and the other guy forget his name, but the fact that he remembered me buying my Aux cord and asked how it worked was awesome. Great people the work there. I will be coming back soon for more services very shortly.
You guys are great!!!! Despite the cost, the service is what matters. The car is running as if she were brand new. Much love to you all especially Mr. Lui.
This is my first visit and it was a very positive experience.
We’ll be back
Thank you Frank.
Hector was great! Friendly and respectful
I would want Adam to be more customer friendly and have a smile on his face
Adam was great. Very professional and helpful
Frank was easy to work with and handled the repairs and service with ease. I would give frank 19 out of 10!
Hector was awesome, so friendly and helpful!
IT WAS AN EXCELLENT EXPERIENCE
Hector was great, friendly from the moment he greeted me, concise in his explanation of the service and the technician's inspection report, and got me finished up and out the door quickly when I came back to collect the car.
Frank has always been the best service person. I have been trying to get reimbursed for 8 months for a rental car from Royal. I know he will get this taken vare of unfortunately I ask Craig several time via text and phone he said he is would take of it. Nothing was ever rone. I kept emailing him and he stopped replying. He has real bad customer service skills. Craig needs to learn better Cs skills. I am still waiting after 8 months to get reimbursed.
I know Frank will take care of this. I am
Still waiting.
Thank you for the timely and consistent communication. I appreciated how your team checked my tire pressures and refilled engine oil at no extra cost. Thanks again.
Jim was great. Communicated clearly and timely. Reached out when he said he would. I appreciate all he does to help me with my Volvo.
Did a great job. Guy was on point.
Johnny was efficient and friendly.
Frank was great. Very helpful.
Ashley did a great job of keeping me updated and service was all excellent. Thank you.
Great service. I was there to get new key programmed and that was done plus you checked levels and tires Thanks. Aldo was quite efficient. Good guy
Social