Vandergriff Hyundai Auto Repair Service Center

Na

**** is a customers first employee Thanks for letting me be the first to pay online for my service very convenient Thanks again **** y'all have a great Thanksgiving

Satisfied with service to my vehicle

You are great!

Very fast and friendly

Jasmine was great!

I had an appointment and the service team was ready for my arrival. Hannibal went over my requests and made some suggestions for service. My checkout was smooth and hassle free. Jasmine went over the work order with me to verify all of the work had been done. I was very satisfied with the service.

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Very good customer service and good communication

ya'll **** up my rims, didn't wash my car gas hand on empty

Initially when I came in a was dissatisfied because I felt my first service adviser wasn’t understanding or willing to help with my issue. Ashley made sure to ask questions before and after to understand what was going on and if there was anything the technician could do to help. Ultimately my car works fine and I am satisfied.

Anthony Aguirre was very professional. He kept me informed all through the diagnostic process as well as the time required to make the repair. I sincerely appreciated his attention to my keeping me informed. I am elderly and he was as kind and attentive as he would have been to his own grandmother. He was a very thoughtful young man and certainly a credit to Vandergriff Hyundai.

I loved the service and people that worked their.

Thank you

Thanks to Maggie.

Since I purchased this vehicle, the customer service towards me has been garbage!! No one calls, no one emails no one does anything form this dealer ship, I had to find out about the recall when I brought my car a second time after being turned away the first time I brought it for an oil change because I was told you didn't accept no walk ins even though it looked like not a soul was there! I never received a call, letter, email, text, carrier pigeon to let me know the status of my vehicle during the recall procedure, I had to call myself and if it wasn't for the young lady I talked to I would have been really upset. My brother worked at your dealership and bragged and bragged about you and your customer service and I got to tell you IM NOT IMPRESSED!! So much I am seriously thinking about trading the vehicle for something else!! This has been one of the worst experiences I have ever had purchasing and owning a vehicle with a dealership.

**** did her job. I was not satisfied with the process of getting my car fixed. When I called to make the appointment, that was difficult. Scheduling was problematic. Then to make an appointment, give you my vehicle, go without transportation for most of my Saturday and then the wrong part was ordered. I have to bring my car back. I am concerned because my car needed a part, no suggestions or reassurances were given about the safety of driving a car that needed to be fixed.

Jasmine took great care of me

This visit was necessary because the oil leak wasn’t fixed at the 10/29 appt. vehicle was still leaking oil from the oil pan. Explanation was a couple of bolts were loose.

She was great