Vandergriff Hyundai Auto Repair Service Center

Great. Fast service.

I purchased my car 3.5 weeks ago. My vehicle has been in the shop 3 times since purchase not including the when it was in the shop before it was delivered to me. So when I purchased the car I couldn’t bring it home and I didn’t receive it till 4 days later. My car has been in the shop for the total of four times and the problem is not yet resolved. I was told today that the shop does not know what is wrong and they do not know how to begin to fix it. Vandergriff Hyundai does not want to replace my defective vehicle but instead want me to spend countless hours, time, and inconvenience that I don’t have. I have a family and children where I need my vehicle. What Vandergriff did tell us was that we can “trade in” this vehicle for one that is fully functional for $100 more a month payments. It is unfair that the dealership will not help us with this issue or situation.

Cece did a great job, very knowledgeable and a pleasure to work with!!

Anthony really went above and beyond getting my vehicle back to me.

The worst dealership in the world . Worst customer service. I just wanna say **** you to all staff members.

Mercedes was absolutely the best. I was not happy when a different brand of tire had to be used on my car because the one I normally use was out of stock.

Yes Mercedes was very helpful and always available to answer any questions I had.

I trust Maggie to take care of me. Awesome personality. Very knowledgeable.

Anthony was a pleasure to work with kept me informed all the while my vehicle was being serviced.

thank you for everything

We did not discuss future service recommendations & I received no printout

Everyone was very nice and helpful. However two of the issues I reported were not identified and resolved. Other than that, all the people I dealt with were outstanding.

Mercedes deserves a raise and or promotion. Good person doing a great job.

I have not had a vehicle serviced, although I am supposed to be reimbursed for a door lock actuator that was inoperable at time of delivery and have not received the reimbursement, receipt was sent to you , I would appreciate reimbursement as promised and agreed on deal , I’m Anthony S

It’s all good, thank you

In 7+ years coming to Vandergriff, this was the worse experience. I took the vehicle in with no battery problems. You all Had the vehicle over 4 weeks to diagnose and replace the motor. Now I’m told I need to replace a 2 1/2 year old battery. The positive Hyundai found the motor was defective and you replace the headlight assembly at no charge. I have my 2015 Hyundai scheduled for the 19th. I’m expecting the quality of service you showed pre-Covid.

Thankyou guys so much for everything

Keep up the good work!!!

Car was delivered when promised

Everything was great