**** managed expectations extremely well. She told me upfront the time I would receive my car back. I appreciate that. Therefore I was able to plan my day accordingly.
So glad it was done so quickly and you were courteous!
I always know you will take care of my car needs. No fluff, just straight forward & honest communication & reliable work.
Thank you!!
Kay H
Employees are very nice and accommodating. It's Hyundai that we have the problem with. We have been trying for months to get a new engine in our car that only has 26,000 miles on it and it uses 2 quarts of oil every 450 miles or so and now they want us to start all over bringing the car in when oil is low. This car blows black smoke when you accelerate quickly and burns oil. How much more do you need. This is NOT backing you product. We do NOT trust this car on a long trip and for short trips for that matter. Time to put up and take care of your customers.
**** did a great job and followed through as promised. Very polite and knowledgable as well.
Jeff in sales went above and beyond!
She was very professional
I was very satisfied with the srvice I received
Good morning I'd like to say I've had three different salespersons in 6 months I liked all three of them they all three did great jobs I don't know what happened to the previous two guys but Jasmine did a beautiful job as well keep up the good work and thank you Jasmine for being so fair and so kind and they're honest I will be back every time I kneel car service thank you to the organization Rossmoor
Mercedes was very professional and polite.
she explained all that needed to service my
vehicle.
Merced was professional,and seemed to enjoy her work. She went over the paperwork and seemed to be liking her job. She deserves a good report for her work ethic.
She had a positive attitude
I told the service dept. That I was having trouble with my Bluelink app. Then when I brought my car in they said I have to call bleulink company. I was not happy that I wasted a trip to the dealership. They should have told me on the phone and not waste my time.
Mercedes was very polite, professional, and very knowledgeable. She made my visit very pleasant and efficient. Associates like her make an otherwise very drab and routine business transaction, a rather pleasant experience.
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