Jonathan provides top notch customer service compared to Culver City Honda where all my prior business was done. He explained everything in detail, and gave me a break down of my services. Jonathan was prompt and my car was completed in the time frame promised.
Jonathan Vera was exceptional! He explained what needed done to the car and even had me bring it in the night before to be sure that they could get started on it right away in the morning. He kept me up to date with the progress of the service and the car was ready earlier than expected. We are very satisfied!
Thanks to Jonathan for a good customer service.
Joanne Martinez was great helping me get my van serviced.
Hugo was great! Best customer service since I’ve been going to BP Honda. Answered all my questions and concerns.
Joanne showed me excellent customer service. I had a piece of mind knowing that she is handling my service needs. Kudos to her for giving me an excellent Honda experience.
He above and beyond any service person I've ever delt with. Great knowledge of my car
Thank you for explaining things to me and the service you provided. I trust Honda with my car, because the safety of my family is my priority.
I received a message ‘car is ready’
I went there and before leaving BuPk Honda parking lot I checked the car and found nothing was done. I contacted Service Director, he came by and by him self he founded work was not done. If it is major work under the hood how can Honda owner do trust BuPk Honda in future? American Honda Motor company has to investigate and take action for dealers quality work. Other wise customer will go some where ales and not trusting in the Hina car.
Giovanni is a great Service Advisor.
Joanne went above and beyond to accommodate me from the welcome all the way to me driving off with my car. There were unforeseen circumstances that she did handled very well even to the point of her setting me up with rental just Incase I couldn’t get my car when I needed it. Excellent service
Andy was great - super communicative and personable
Wait time to get my car back after paying was too long. There were not enough customers for such delay. I had to call to verify when my car would be ready.
Really good service, was in & out faster than i thought. She was helpful & answered all my questions. Definitely going back to this location.
helpful and very understanding, things were done right as I asked
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