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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9656 reviews 68%
4 star 3459 reviews 24%
3 star 227 reviews 2%
2 star 491 reviews 3%
1 star 426 reviews 3%
Review Us
Esthela Or.
5 out of 5
11/3/2024
Thank you the service was outstanding!!! Wouuu thank you Mr Raúl Rodriguez :)
James A.
5 out of 5
11/3/2024
Best Service
Marilyn A.
5 out of 5
11/3/2024
1005 stars for Raul. He's the best!
Larry D.
5 out of 5
11/2/2024
Raul takes care of all of our vehicles needs. He informs us on the progress at every step. He is friendly and gives you respect.
Ina M.
5 out of 5
11/2/2024
Very respectful dealershi
Rosellen B.
5 out of 5
11/1/2024
He is a great advisor. My car needed a new engine. Which surprised me. He reassured me. Gave me a loaner, kept me updated. Great experience with him. I will ask for hom again.
David C.
5 out of 5
11/1/2024
A pleasure.
Roberto G.
4 out of 5
11/1/2024
Raul is a busy guy. He knows how to make customers happy. He does what he says and gets it done. The other guys should take notes. We will always only deal with Raul. Thank you
John C.
4 out of 5
11/1/2024
JC continues to provide high quality professional services each and every time my wife and I bring our 2016 and 2024 EDGES in for service! He continues to set the bar high exceeding our expectations each time!
Balance Industrial.
5 out of 5
11/1/2024
All very good thank you!
Robert H.
4 out of 5
11/1/2024
Tim met or exceeded all my expectations. Side note, it would be nice to I have an option of maybe even paying extra for a loner vehicle that has more legroom, i didn't fit so well in the ford escape.
Alejandro T.
4 out of 5
11/1/2024
Service Advisor understood the urgency of this company vehicle and got it back to us Service and ready thank you
Thomas G.
5 out of 5
10/31/2024
Raul always gives the best service on my F-150.
Nicholas F.
4 out of 5
10/31/2024
I have purchased five vehicles from Ken Grody ford of Buena Park, and Raul has taken care of me and my family for over 10 years with the upmost professionalism, kindness understanding as a human being. He’s a great person and provides excellent customer service is indeed why we continue to use for all our family vehicles Ken Grody Ford of Buena Park !
Mark R.
4 out of 5
10/31/2024
I would really like to thank Tim every time I bring my vehicle in there. He does an awesome job for me and also your service department does a good job. I’m a repeat customer and would like to see some coupons mail to me for future service
Tom M.
4 out of 5
10/31/2024
Tim and the techs absolutely took care of me.I was getting ready to leave on a road trip and a bearing in the rear end of my truck went out. They got it right in and fixed and we were able to make our trip. Thanks Tim
Vince H.
5 out of 5
10/30/2024
Mario was very easy to work with. happy with my experience.
Donald P.
4 out of 5
10/30/2024
Problem was resolved quickly. Simple repair and I was shown how to fix it if it happens again. KG and KG Custom service have my full confidence and appreciation.
John W.
4 out of 5
10/30/2024
Raul was professional and nice during my check in and check out.
Apg Automotive.
5 out of 5
10/30/2024
Tim and Robert are the best! Thank you for always going above and beyond! Sincerely, a happy customer.

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