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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9656 reviews 68%
4 star 3459 reviews 24%
3 star 227 reviews 2%
2 star 491 reviews 3%
1 star 426 reviews 3%
Review Us
Krista O.
4 out of 5
11/16/2024
Mario Santana was extremely professional. He explained the service to be preformed on my van. He explained where the custome lounge was and texted me in just under an hour when the van was ready. I will surely ask for Mario the next time I call Ken Grody for service.
Steve S.
4 out of 5
11/16/2024
Amazing service. I will come back because of TIM.
Daniel P.
4 out of 5
11/16/2024
The work was communicated and completed effectively; the truck was delivered at my house promptly. Good job! Thanks
Debra H.
5 out of 5
11/16/2024
I'm handicap and Mario took very good care of me.
Diane R.
4 out of 5
11/16/2024
Very friendly and listened to my needs. Kept me updated on events while I waited in the service area.
Travis P.
4 out of 5
11/15/2024
Great service, follow up, and offering of shuttle drop off / vehicle delivery! Thanks Tim!
Summer B.
4 out of 5
11/15/2024
Mario is always grest
Martin O.
5 out of 5
11/15/2024
I’m content with the experience I’ve had with the Ford. Thank you so much.
Maria C.
5 out of 5
11/15/2024
Tim is always a pleasure to work with and I refer all my friends with fords to him for service
Fernando B.
5 out of 5
11/14/2024
Timely and professional service.
Sussan A.
4 out of 5
11/14/2024
Annette was able to explain what was wrong with my car and what work was done in a way gor me to understand.She was professional and kind.
Jonathan A.
4 out of 5
11/14/2024
Annette was awesome! I loved that she does not rush off her customers, she breaks down everything that was done to your vehicle, was so pleased with her service that I downloaded yelp just to give her another review!
Richard G.
5 out of 5
11/14/2024
You guys rock !!
Frank B.
5 out of 5
11/14/2024
Tim Prete is great to work with the reason why I service my vehicle at Ken Grody.
Philip T.
4 out of 5
11/14/2024
She helped my wife and me when we arrived. Advised us what to expect.
Windy S.
5 out of 5
11/14/2024
Raul is the best! We will keep coming back because of him & the service we get at Ken Grody.
Colleen M.
5 out of 5
11/14/2024
Annette is both efficient and kind!
Sam K.
4 out of 5
11/13/2024
Thanks Annette!
David E.
4 out of 5
11/13/2024
He solved the problem.
Deborah G.
5 out of 5
11/13/2024
Very professional, curtious, and efficient. Annette texted me and kept me informed about my car. She is fabulous.

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