Daniel was great to work with
Randy is very professional and outgoing. He has a very positive attitude and provides the best course of action in terms of vehicle servicing. He will continue to be the representative I choose when it comes to the upkeep and maintenance of my Jeep. Thanks again Randy!
Great, friendly service????
Super service... I was more than happy.
Words cannot describe the level of customer service Jason provided me on Friday. This was the second time in a week I had an issue with my tire. My light came on while taking my 5 year old to school. I took it straight to Hendrick. I am 36 weeks pregnant and was about in tears when I arrived. All I wanted to do is get to work and I couldn’t get a hold of my husband that morning to help. When I arrived Jason greeted me, addressed the problem, and got me in a rental and headed to work in no time. Jason thank you so much for helping me!! I am forever grateful to you!!
No car wash and my seat was left all out of whack. I know these seem like small things but the normal dealership i use, in mooresville, makes sure my my car is cleaned up and everything is back to normal.
Paul gave great customer service! I give him a 10 across the boards!
Randy was EXCELLENT and gave OUTSTANDING CUSTOMER SERVICE to me!! A great, positive survey was just completed!! ;)
Terry was great and very easy to contact!
Professional, friendly and well qualified make service more pleasant without big surprises. I trust this service department with everything that is done to my Jeep. That says a lot.
Very Helpful,Greg Does A Good Customer Service Job
This Is Billy Riley Owner Of the Jeep
It is always a pleasure having my truck serviced at Hendrick
Jeff has proven to be a trustworthy service advisor for years He now is my daughters favorite as well. Early on when I purchased my 300, I had a BAD experience with an advisor. I was angry. Since 2012, I have dealt with Jeff 99 percent of the time. Jeff is great with explanations. He allows me to express my opinion and is very respectful even if our opinions are different. He assures me I if I do have issues with the car part in question, he will see that it is taken care of. Because of Jeff when I buy new, I will
Consider Hendrick .
Mike was great and took care of me. I was not going to leave my vehicle but Mike said he would get me a replacement vehicle and ordered the part for mine and have the repairs done the next day at the price he quoted. Mike did everything he said he would do and I rate him and your dealership Outstanding! Thank you.
Excellent service - courteous and professional.
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