Service Center

Real Reviews From Verified Customers

Mary H.
5 out of 5
10/11/2018
Randy was very helpful and efficient. Thank you.
Anthony P.
5 out of 5
10/10/2018
Jeff was great to work with!! I appreciated how accommodating he was.
Gaonha L.
5 out of 5
10/10/2018
They were awesome! I love going back to a place that loves their job. I would definitely recommend this to a friend!
Thomas S.
4 out of 5
10/10/2018
well taken care of by service. Writer. and mechanics. also parts department
Hunter S.
4 out of 5
10/10/2018
I had a good visit this time at the Hendrick RAM of Concord
Devon W.
5 out of 5
10/10/2018
Jeff was amazing. Amazing customer service, the whole nine yards
Staci N.
5 out of 5
10/9/2018
Kaylan was great today. Very thorough and communicative through my service appointment. Would highly recommend her!
Ronald M.
5 out of 5
10/9/2018
Great service
Stephen R.
5 out of 5
10/9/2018
Appreciate great service, would love to know maintenance schedule for my vehicle as we will use you from how on
Jenelle N.
5 out of 5
10/9/2018
Rebecca has been extremely helpful. She’s gotten to know me as a client and remembers not only my name but my sons name which i think is amazing. I’ve had issues with my car and she has helped me the entire time and keeping me up to date with what’s going on.
David W.
5 out of 5
10/9/2018
Tom was great.
David F.
5 out of 5
10/8/2018
He listened to my concerns about my car’s performance and provided a great explanation. He was very courteous and helpful.
Bobby E.
5 out of 5
10/8/2018
Mike with service was very helpful and friendly.
Anthony T.
5 out of 5
10/8/2018
Rebecca was perfect.
Patsy S.
4 out of 5
10/8/2018
I had mechanical issues while traveling through the area, 500 miles from home. They worked me into their schedule, same day. The parts were overnights from Atlanta and less than 24 hours later, I was all set to go. Great service team.
Oscar B.
4 out of 5
10/8/2018
As always Tom went above and beyond to make sure my car was repaired completely and quickly. Kept me informed throughout the process and identified potential problems that I need to keep an eye on. I have recommended Hendricks CDJR service department to numerous friends and relatives regardless of the make or model they drive and they always come away satisfied. I've never interacted with a service department that makes customer satisfaction such a high priority and they ALWAYS stand behind their work.
Jeffrey C.
2 out of 5
10/8/2018
The service provided by Randy was great, but I had an awful experience with your sales manager and will never buy a vehicle again from y’all as long as he works there.
Timothy R.
5 out of 5
10/8/2018
Was quoted 1.5 hours for recall repair. Only took 40-45 minutes. I love having my expectations exceeded.
Steven P.
5 out of 5
10/7/2018
They did an excellent job, and kept me informed as well.
Shaun W.
5 out of 5
10/7/2018
David was very friendly and explained the entire process to my wife and I thoroughly. I was very pleased with this experience!

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