Excellent service, thanks!
The staff is extremely polite and professional. They never make you wait long when checking your vehicle in.
Excellent work and a pleasure to work with.
Hendricks has performed all my major services on my 2008 Jeep and I have always been pleased with the service team.
Mr. Terry was very awesome.... he went beyond and above to make sure my vehicle was safe and ready for my family..... I really appreciate the time and effort... job well done.... Thank you so much Mr. Terry!!!
Thomas was great. It did take longer than it should have to diagnose the problem
Excellent customer service
Experienced, friendly, and capable of giving each customer personal attention.
Good job Terry. Thank you for your help today. Mirror looks great.
Once again David and Tony used their Midas touch. The Niro was serviced in a very short period and Tony went out of his way to help.
Good People
I took My 2015 Challenger Hellcat in for repair on Friday and never got a call from anyone to give me a status on the repairs. I called Monday and was told the my rep wasn’t there and they would have someone call me in the morning. Tuesday never received that call. I called Tuesday and was told the my rep was still not in and someone would call me the next morning. Never got that call. Did get a text telling me my car would be ready later that day. Went to pick up the car and the rep wasn’t available. I was given the key with no info on the work done and told that I would be emailed the receipt. Never got the emai. Very poor communication and customer service.
Kayla’s did an excellent job when I visited to setup the appointment and today when I came in to get the work done. Best experience I have had since I starting coming here.
Paul was amazing . Kept me updated in a timely manner and did everything professional. Thanks again Paul conner
Great experience that I would recommend to anyone
I live in Atlanta and travel to Charlotte frequently for work. This was my third trip to your dealership for help with my Jeep (2 service issues and one for a part). Each time has been incredible from a customer service perspective. I made up my mind today that when I decide to purchase my next Jeep I will be doing that at your dealership.
Greg was great at communicating what was going on with the repairs to our truck. Seems that he and the tech were working as a team.
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