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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9165 reviews 67%
4 star 3033 reviews 22%
3 star 251 reviews 2%
2 star 603 reviews 4%
1 star 600 reviews 4%
Review Us
Emaus M.
3 out of 5
9/4/2025
Excelente servio de Carlos respondió a mis dudas 10
Jill D.
5 out of 5
9/4/2025
Sheldon was wonderful. I am very happy with the service I received.
Daniel T.
5 out of 5
9/4/2025
Job well done!
Virginia N.
5 out of 5
9/4/2025
Always the best service. Thank you
Eric B.
5 out of 5
9/3/2025
I’m very satisfied with the the service performed on my GT 350 Mustang Mr. Ibarra is very professional in the service he provides.
Ricardo M.
5 out of 5
9/3/2025
Amazing service by Carlos always willing to help. I will refer family and friends to Carlos and Villa ford service department.
David F.
4 out of 5
9/2/2025
No issues, very good service from Rick.
Matthew M.
5 out of 5
9/2/2025
Joel was a great service advisor, he was very communicative and I felt that I was in great hands with him.
Austin B.
5 out of 5
9/1/2025
Dedicated to solving the customers problem with diligence and patience. Goes above and beyond to ensure customers are satisfied.
Linda G.
4 out of 5
9/1/2025
I was extremely happy with this visit to Villa Ford. Richard listened to my concerns about future maintenance that will need to be monitored regarding brakes and tires . He also worked to get my service visit to be under two hours. My report came back with detailed information regarding the inspection of my car. Richard went over this information with me and explained everything. Everyone at the dealership that I had interaction was friendly, helpful and kind . Thank you
Nigel W.
5 out of 5
8/31/2025
My vehicle needs were all handled. Sheldon provided excellent customer service today and was extremely responsive and helpful. Thank you.
James S.
4 out of 5
8/31/2025
Carlos was very helpful and informative. The transmission mechanic just happened to be there, I think his name was Peter, while I was checking in and Carlos let me talk to him and he was very knowledgeable about these questionable 10 speed transmissions and took the time to answer all of my questions. Both were very professional and seemed to be very competent and well versed at their job. Great experience over all and I would definitely recommend Villa Ford.
Anthony T.
5 out of 5
8/31/2025
Service was good and the wait time was reasonable.
Bill W.
3 out of 5
8/30/2025
Only issue was when the car was returned to my house, the person that drove it had a foul smell that lingered in the car. Don’t mean to call any specific person out but you might want to make sure in the future the people that drive the cars are more hygienic. I tell people the complimentary pick up and delivery is great but it was like that Sinfeld episode! If you know, you know ????
Nathan P.
5 out of 5
8/30/2025
Great service and just an overall awesome dude
Phillip M.
5 out of 5
8/30/2025
Jane was awesome
Bradley H.
4 out of 5
8/30/2025
Carlos was personable and let me know what they could do for me today and when to expect to pick up my truck. Appreciate the excellent service.
Magdalena H.
5 out of 5
8/30/2025
Very good service and Richard Justus very nice customers service
Kelly M.
5 out of 5
8/30/2025
They were great.
Carlos R.
5 out of 5
8/30/2025
Domingo!excellent service. Thabk you!

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