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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9163 reviews 67%
4 star 3030 reviews 22%
3 star 251 reviews 2%
2 star 603 reviews 4%
1 star 600 reviews 4%
Review Us
Patrick H.
5 out of 5
9/11/2025
Easy drop off. Quick work and car was delivered washed. Great experience
Joe M.
5 out of 5
9/10/2025
Always satisfied with the care and service.
Luis T.
3 out of 5
9/10/2025
Although my keys were lost, the service was completed. I should have received a discount on my brake service for the major inconvenience but I didn't receive a discount.
Jacob S.
5 out of 5
9/10/2025
Amazing job
Pam S.
4 out of 5
9/10/2025
Rick was very friendly and informative through this entire process. He answered all my questions and made me feel comfortable in a very uncomfortable situation. Car issues are always stressful and it was nice to have someone with a friendly face and attitude to reach out to with any questions
Thomas A.
5 out of 5
9/10/2025
Very great communication and gave excellent customer support
Dixie A.
4 out of 5
9/10/2025
Rick was very helpful every time I needed something from my car. He was also very helpful when my car was returned and the air conditioning needed fixing. I was very happy with his help. Dixie A
Keith G.
5 out of 5
9/10/2025
I was kept informed of what was happening with my truck the whole time it was there thank you
Pham,Randy (.
4 out of 5
9/10/2025
Sheldon was solid. Appointment was right before lunch so not many guys were out on the floor so it took awhile for them to get to me, but once he did, was friendly professional and straight forward.
Howard E.
4 out of 5
9/10/2025
Absolutely got excellent service, all my questions were answered, old parts were saved for my examination and the car is working good.
Jazmine R.
5 out of 5
9/10/2025
Richard was informative and did his best to make sure I left with my car to make it to work.
Frank M.
4 out of 5
9/10/2025
Domingo got everything done quickly and efficiently on my wife’s Edge
Jared P.
5 out of 5
9/10/2025
Fast service and the service associate was extremely welcoming and helpful.
Brian N.
4 out of 5
9/10/2025
I was told it would take 2 1/2 hours to do an oil change without an appointment and it only took two hours so that was nice
Tracy P.
4 out of 5
9/10/2025
Took the time to explain everything to me.
Ana R.
1 out of 5
9/10/2025
Because the car was not fixed and I have to wait 3 weeks for a part, for me it is a long time. The car makes noise and it's not comfortable to drive it like that.
John R.
5 out of 5
9/10/2025
The service provided by the service reps at Villa Ford is top notch????????
Jonathan R.
5 out of 5
9/9/2025
Domingo with the quick service again. Thank you
Jonathan R.
5 out of 5
9/9/2025
Thank you Domingo for the quick service
Artie D.
5 out of 5
9/9/2025
Great service. Domingo is responsive and easy to work with

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