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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9153 reviews 67%
4 star 3024 reviews 22%
3 star 251 reviews 2%
2 star 602 reviews 4%
1 star 600 reviews 4%
Review Us
Anna O.
5 out of 5
10/2/2025
Rick and the team were great! I appreciate the thoughtful customer service.
Christine B.
4 out of 5
10/2/2025
Joe Gutierrez was great in letting me know what was wrong with the car.
Matt H.
1 out of 5
10/1/2025
The representative attempted to add additional cost to the original quote the following day. I called another local Ford dealer that could have completed the same work for $100 less than our originally quoted price. Using Villa Ford will be a one and done for us and I will be sharing my experience on Yelp and Google reviews.
Jose H.
5 out of 5
10/1/2025
Domingo is a very professional person. He gives you the best options to solve your car's problem, and you're truly satisfied with his work. Thank you.
Kathy S.
5 out of 5
10/1/2025
All good thanks
Kenneth S.
4 out of 5
10/1/2025
Its a shame you no longer offer a free car wash with service. But everything else was great. Thanks.
Ray O.
5 out of 5
10/1/2025
Great job.Thank you
Juan A.
5 out of 5
10/1/2025
????????????
Matthew G.
5 out of 5
10/1/2025
Hands down the best service writer at the dealership! Thanks again Mingo!
Diana F.
4 out of 5
9/30/2025
Domingo has got to be the most helpful and knowledgeable representative I have ever had since we've been coming to Ford. We are driving our 4th and 5th Ford Edges after owing the Explorer and Expedition. We have been driving ford's for greater than 25 years
Ray V.
2 out of 5
9/29/2025
Not satisfied. Went in for an oil change and needed him to look into my deep sleep battery issue. He basically dismissed my concerns. Recommend a 20k mile service. Basically said my battery was 100%. Didn't even document my concerns on the original paperwork for the techs. Not pleased.
Robert W.
4 out of 5
9/29/2025
Came in on Saturday . Very busy at 7 am I was out in 1-1/2 hours.
Brandon D.
4 out of 5
9/29/2025
Ge was great. Followed through on what was promised and delivered on time.
Dennis C.
5 out of 5
9/28/2025
Carlos is awesome very very personable and gets the job done for you !!!
Nicole M.
5 out of 5
9/28/2025
Joel was very helpful.
Romy C.
4 out of 5
9/28/2025
Glen was friendly and explained everything about what services were going to happen. He also offered an uber to get me home which I may take next time.
Jeremy /.
5 out of 5
9/28/2025
When it comes to Carlos helping me with my car, I never have complaints. I’m always satisfied with the help he provides. He is a outstanding service advisor and I will always choose him to help me when it comes to my vehicle services.
Thomas O.
4 out of 5
9/27/2025
2nd time submitting. Glen is professional and very personal with customer. He explained the issue with my Engine dash light, explained how to resolve and cost. Once evaluated, he called and I approved the repairs and asked for the part. Glen is an excellent service advisor. Tom O.
Pete M.
5 out of 5
9/27/2025
Great service advisor. Took care of business. Thank you
Pamela H.
5 out of 5
9/27/2025
Friendly, precise information, keep me updated , & on time delivery Outstanding

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