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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9253 reviews 67%
4 star 3060 reviews 22%
3 star 253 reviews 2%
2 star 605 reviews 4%
1 star 604 reviews 4%
Review Us
Gerald B.
5 out of 5
5/20/2023
Thanks Domingo!
Lily W.
5 out of 5
5/20/2023
Excellent service
Randy A.
5 out of 5
5/20/2023
Keep doing an excellent job! Thank you.
Briseida C.
4 out of 5
5/20/2023
I am very pleased with customer service I received this morning when I took my Ford escape for the maintenance service. Mr. Naranjo was very informative with the few questions I asked. I look forward to next maintenance appointment. Thank You
Maurice K.
5 out of 5
5/20/2023
Friendly & professional
Juan C.
5 out of 5
5/20/2023
Domingo is the best service agent I have worked with and he kept me informed the entire time and would come back for him only.
Alejandro C.
5 out of 5
5/20/2023
Very happy with the service and communication from Domingo.
Cedric C.
4 out of 5
5/19/2023
I drive 45 min to service my car at Villa Ford because of how great my service representative is . Mingo is in a class of his own!
Joan T.
4 out of 5
5/19/2023
I I so appreciate your drop off service. THE service department was so great in replacing the battery while still being under warranty. Thank you for helping me.
Gabriela V.
5 out of 5
5/19/2023
Thank You for your help and excellent customer service.
Jerry K.
4 out of 5
5/19/2023
Jose explained everything that needed to be investigated to try and solve my problem… Computer malfunction. Everyone was kind, courteous and personable. Great staff that understands customer service!
David B.
5 out of 5
5/19/2023
Excellent, communicative, fast service, great customer service!!
Saralyn B.
4 out of 5
5/18/2023
We are very happy with how the truck is driving since this service.
Leonardo M.
5 out of 5
5/18/2023
Mr. Naranjo was nothing but professional and very helpful couldn't have asked for a better experience.
Andrew H.
5 out of 5
5/18/2023
Great
Eric C.
5 out of 5
5/18/2023
Joel was great!! Thank you for the great service
Alfred B.
5 out of 5
5/18/2023
Service was completed in a timely manner. Thank you!
Paul S.
5 out of 5
5/18/2023
Joel was very informative. Well done.
Felipe O.
5 out of 5
5/17/2023
Victor was very helpful. Took care of my Mustang and kept me informed!
Richard M.
4 out of 5
5/17/2023
I was surprised at the prompt response to my service inquiry. Joel was extremely helpful, nice and patient. He arrange for the order of my windshield cowl very quickly, and was very communicative about what the next steps are. THANK YOU, JOEL!

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