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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9125 reviews 67%
4 star 3019 reviews 22%
3 star 251 reviews 2%
2 star 601 reviews 4%
1 star 596 reviews 4%
Review Us
Business Alpha.
4 out of 5
1/30/2026
Domingo needs a raise!!!!! He is awesome.....No Problems...
Gloria P.
4 out of 5
1/30/2026
My service rep Carlos was wonderful. He was respectful, helpful and put me at. Ease because I was nervous first time bringing my car in And he helped me with everything. And provided my car to be delivered to me, which was a true blessing. Since I am dealing with health issues, I would not only recommend villa afford. I am recommending Vill ford everyone I know.
Greg M.
5 out of 5
1/29/2026
Domingo was great, kept me updated with progress of my truck.
Geoffrey R.
5 out of 5
1/29/2026
It took way longer than expected to get my car completely fixed, but I very much appreciate my service manager Joe for his help throughout the process!!
Justin M.
5 out of 5
1/29/2026
Great customer service as always!
Frank M.
4 out of 5
1/29/2026
It was great coming back to Joel to get my vehicle serviced. His attentiveness and genuine care gives piece of mind that one’s vehicle is in great care. On a side note, the management team should get the parts department website up again. I’ve recently spent over $1,000 this past week on parts from other Ford dealers that allow web purchases. I’m sure there’s others out there who have done the same.
Megan Victoria/Joshua.
1 out of 5
1/29/2026
I asked to have my front windshield wipers replaced because when used they are streaking/smudging right in my line of sight while driving. They were not replaced, just wiped down, which did not help as the wipers still smudge/streak in my line of sight while driving.
Marmion D.
5 out of 5
1/29/2026
When it's service time I put my trust in Domingo and Domingo only. Thank you Domingo.
John S.
5 out of 5
1/28/2026
Every thing went very smoothly as always Carlos was great. He kept me informed as he always does. The service could not have been better. Thank you very much.
Sylvia P.
5 out of 5
1/28/2026
His very nice and gentleman and hi answer my question right away
Travis B.
5 out of 5
1/28/2026
My service was great! Carlos Ibarra was a great help and kept me up to date the entire time.
Patrans .
5 out of 5
1/28/2026
The gentleman that had helped me was very friendly and professional. I was happy with his service and they finished my oil change quickly. A very satisfied customer here. Thank you!
David B.
5 out of 5
1/27/2026
Well taken care of.????
Matthew M.
4 out of 5
1/27/2026
Sheldon always does a great job and by that I mean he gets the job done and takes care of me, the customer.
Juan A.
5 out of 5
1/27/2026
Richard was always on top of the service performed really professional and always open to answer my concerns
Mary R.
5 out of 5
1/27/2026
Excellent customer service. Answered all my questions. I have confidence in Shledon.
Thomas B.
3 out of 5
1/27/2026
Market survey isn’t free. What’s in it for me?
Doreen W.
5 out of 5
1/27/2026
Thank you for making my car Chris O’rourke, it is working very well, Doreen
Roberto C.
5 out of 5
1/26/2026
Thank you so much to be so nice
Travis B.
5 out of 5
1/25/2026
Carlos Ibarra took care of everything and kept me updated every step of the way. I really appreciate the service that Villa Ford shows their customers.

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