I was given the red carpet treatment! I really appreciate the throwback to what service was like when companies appreciate their customers! Thank you!!
Janey, you're the best thanks for taking care of my truck.
Glen was very professionally. He sent me all the paperwork to review before I paid the bill and had my car delivered at work. The car delivery helps a lot!
Thank you!
I would appreciate a walk thru of services completed but understand that it was near closing time due to a late appointment.
It was raining and I had to ride my bicycle to pick up my car when it was ready. I called the dealership to see if they could get me a ride and they happily got me an Uber so I could pick up my car. Really appreciate it.
We left our car for 3 days and they could not fix the problem.
It sees the works on the car are tech workers not mechanics. I am very upset with the service. After paid my bill my wife drive our car from the shop and after two stops at red light the engine miss fired in idle. What the hell is going on? The service did not tell me what was the service to have to work Edge.
Ed Cisneros
Victor is an excellent service advisor. He always welcomes questions and he’s very patient.
Joel was very kind and warm in our interaction. Great communication. Car was quickly addressed and the post-service delivery was extremely helpful and appreciated. I will be calling Joel directly in the future as it was hands down the best experience and personal interaction I have had within VP Service.
Domingo consistently provides the best service of my company car. He always keeps me updated on the progress of my service and also keeps me informed on pending recall repairs. I will always use Villa Ford for my vehicle.
Joel is a great service manager
He is efficient and really knows his stuff
Great customer service . Was in a timely manner
I consider one sign of great service is to receive a phone call when the work is complete. Victor called me and I appreciate that very much. After notifying me that the work was done he asked if I would like to have my truck delivered to me which was a pleasant surprise and very convenient. All I can say is please keep up the great work! Villa Ford will be my go to place for service and I will let everyone know.
The, gentleman tha helped me was so helpful and nice so respectful w I am very happy with that, I went to many places for help and. They try to sell me parts that I don’t need. Do thanks for the service and I give him a 10
Totally satisfied and happy
Thank you so much
Great customer service!
Excellent service, as always
Thank you!
Jane is the best ! Left my truck Monday night in front key inside and left her a VM w my code and she got it in and took care of everything! Love her she is always fair and I feel good w my truck in her hands
Dan
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