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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9220 reviews 67%
4 star 3048 reviews 22%
3 star 253 reviews 2%
2 star 605 reviews 4%
1 star 604 reviews 4%
Review Us
Natural ****.
5 out of 5
12/13/2023
Great follow up by Adrie and tech.
Ron C.
5 out of 5
12/12/2023
Superb!!
Richard D.
2 out of 5
12/12/2023
Communication was poor. It may have been a challenge to do the diagnosis, but service representative could have contacted me. I always had to call. Example: told by email on Monday car would be ready and expect a call when to pick-up. No call. Representative went home when I went to dealer. Guys on duty explained the inspection sheet. One representative recognized the difficulty of the diagnosis and made suggestions. That guy was good for the department. No, not a satisfactory experience-expensive.
Martin H.
5 out of 5
12/12/2023
Carlos Ibarra is the best. His customer service is above and beyond. Thanks Carlos.
John R.
5 out of 5
12/12/2023
The mobile service was great and will definitely do it again????
Judith B.
5 out of 5
12/12/2023
I was happy with the service at Villa Ford.
Gregory M.
5 out of 5
12/11/2023
My wife & I were very Happy Domingo Naranjo & Villa Ford, they did a Great Service for Us! Thank You! Mingo!
Circland Llc.
4 out of 5
12/11/2023
Domingo is great
Javier M.
5 out of 5
12/11/2023
Thank you for your service. Excellent see you soon. Thank you so much.
Javier O.
4 out of 5
12/11/2023
I like that you delivered my car home that was very nice, the only thing I didn’t like was that I have to give all my information of my credit card in a peace of paper to the driver, I know is safe but I thought he will be coming with a hand held machine for the credit card I’m happy with the Cervice Thank you
Rodney L.
4 out of 5
12/11/2023
It was when done faster than I expected!
Israel F.
5 out of 5
12/10/2023
Muy amable y servicial
Frank D.
5 out of 5
12/10/2023
From the porter, to the service reps to the car washer and to the cashier, every single person was absolutely polite and courteous. The entire team was wonderful and accommodating.
Ross B.
5 out of 5
12/10/2023
Surprised and delighted to have my vehicle washed and delivered. I know BMW does this but glad to see it with you all. Glad I switched from auto nation service too.
John F.
5 out of 5
12/10/2023
AWESOME staff, from the first phone call to the cashier on the way out. Skilled, dedicated , trustworthy...I will be back.
Salvador F.
5 out of 5
12/9/2023
Great service
Luis M.
4 out of 5
12/9/2023
Great that you guys take walk-ins, I'm very busy so that flexibility is apreciated these days. Joel was quick and attentive, he made sure the car was washed. The paperwork and report provided by the tech were attached and easy to understand. Joel kept me posted via phone calls.
Lynne S.
5 out of 5
12/9/2023
All done with professionalism and courtesy. Appreciate the new drop off program. Thank you.
Lorin C.
4 out of 5
12/8/2023
The car wash did not include vacuuming, but overall the wash was good and I appreciated the delivery.
James M.
5 out of 5
12/8/2023
He always do the best job

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