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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9219 reviews 67%
4 star 3047 reviews 22%
3 star 253 reviews 2%
2 star 604 reviews 4%
1 star 604 reviews 4%
Review Us
Tait, Shaun.
5 out of 5
1/20/2024
Carlos is always great to work with. My entire family knows him because he works on all our cars.
Antonio C.
5 out of 5
1/20/2024
Quickest service ever !!!
Lawrence S.
5 out of 5
1/20/2024
As always I enjoy dealing with all the Service Writers there at Villa Ford. They are always friendly, patient, and knowledgeable. I really appreciated the drop off service that was provided. I was given a ride back to work, then my car was delivered once it was ready. Thank you very much for the top notch service.
Gail L.
5 out of 5
1/19/2024
Joel Angulo did a quality job representing Villa Ford…
Robert D.
5 out of 5
1/19/2024
Carlos is an amazing service writer! I will always come back to him for my Broncos service needs! Thank you, Tomera
Vasquez J.
5 out of 5
1/19/2024
I was very satisfied with the help at Villa Ford. I really appreciate that they were able to deliver my car to my location.
Amandeep T.
4 out of 5
1/19/2024
Great communication and my car was ready to pick up after hours!
Joseph C.
4 out of 5
1/19/2024
Carlos best guy i ever delt with
David J.
1 out of 5
1/18/2024
hand over of the vehicle could have included more on how things work in the cab. Have spent too much time since going through the manual to find out what knobs do what
Travis B.
5 out of 5
1/18/2024
Glen Kotler my service guy was excellent and went over and beyond my expectations.
Janessa S.
5 out of 5
1/18/2024
WOW!! Tony was great and efficient. I normally go to North County Ford, however, lately they can’t even answer their phone or schedule a service. I just found my car a new home and advisor. Thank you Tony for all your help.
Bert S.
4 out of 5
1/18/2024
As usual everything went well and I didn’t realize my wiper blades were bad and they were replaced without any problems
Mike A.
3 out of 5
1/18/2024
I had somehow gotten tar on my beige leather seat of my Ford Edge. I brought my car in for an oil change service. I asked my Service Advisor Glen Kotler if he had any recommendations to repair the spot on the leather seat. Glen had your detail shop look at the leather seat. They were able to clean and paint the spot on the leather seat. It looks like new. I am very satisfied with the team and service at Villa Ford!
Donald I.
5 out of 5
1/18/2024
Great customer service. Definitely will be using them again for all my service needs.
Mike G.
5 out of 5
1/18/2024
Domingo has once again been great! Thank you
John H.
5 out of 5
1/18/2024
Jane in customer service is amazing, great customer service always very helpful & great personality. Thank you very much John / Erick
Kyung L.
5 out of 5
1/18/2024
Too.good.
Oceanfront Pest.
4 out of 5
1/18/2024
Thanks to Tony I was in and out within 40 minutes on a busy day. Great service by Tony.
Leigh L.
5 out of 5
1/18/2024
Tony was very professional and kept me up to date on the status of my vehicle. He treated me like a valued customer and I greatly appreciated it.
James Y.
4 out of 5
1/18/2024
I most certainly will show my appreciation to Jane, my technician with his patience and Villa Ford. Jane is by far the best service associate I have ever dealt with. Her positive energy rubs off. Love how she kept me informed the whole time. A++

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