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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9216 reviews 67%
4 star 3045 reviews 22%
3 star 253 reviews 2%
2 star 604 reviews 4%
1 star 604 reviews 4%
Review Us
Teri M.
4 out of 5
2/1/2024
My Edge looks fabulous after the Cilajet was done. I’m very pleased. Also, I would like to take this time to tell you that Jane Neuenswander is the best Service Advisor I have ever had at Villa Ford. She is very personable and cares about me as her customer! She is confident in all aspects of what service my car needs, when I bring my Edge in for service. She also takes extra time to look up my previous ‘issues’ and makes sure I haven’t had any further issues. At times, when she’s reviewed my service records with me, it has triggered a question or concern I have regarding my Edge. She is very thorough!! I always request her when making an appointment, because I know she will take good care of me and my car. I can’t thank her enough for all she does to ensure I’ll be taken care of!! Thank you Jane!!
Gonzalo &.
5 out of 5
2/1/2024
Great customer service and overall helped out with the status of my vehicle thank you!
Armando V.
5 out of 5
1/31/2024
Very good service
Lilia/Ricky A.
4 out of 5
1/31/2024
The guy who helped us was great and the oil change service, tire rotation and car wash was done super quick
Richard W.
5 out of 5
1/31/2024
Quick and easy. Just the way it should be. Jane is incredibly friendly and helpful!
David B.
5 out of 5
1/31/2024
Victor is super friendly and helpful. Thank you victor.
David D.
4 out of 5
1/31/2024
Baron and Carlos were great! Always putting the customer first.
Williams, Hailey.
5 out of 5
1/31/2024
Joel is a pleasure to work with. He was very friendly and kept me informed the whole time.
William J.
5 out of 5
1/31/2024
Pleased with the work
Armando E.
5 out of 5
1/31/2024
Carlos always delivers 5 stars. thank you again!
Roxanne H.
4 out of 5
1/31/2024
Everyone was amazing, from Victor and Johnny in the parts department (think it was Johnny) to the music that was playing. I had fabulous service. Thank you
Julien A.
5 out of 5
1/31/2024
Sheldon was great. Very efficient, direct and kept me up to date on everything.
Christy S.
5 out of 5
1/30/2024
Appreciate the communication and great work!
Michael Y.
4 out of 5
1/30/2024
The drop off and pickup process was fast and efficient. The service writer was professional, listened to my questions and answered them thoroughly, and the correction was finished quickly. I’d call that great service!
Amelia R.
5 out of 5
1/30/2024
Victor is very professional and efficient
Cheryl W.
5 out of 5
1/30/2024
It was a very pleasant experience dealing with him. He is fantastic at what he does and extremely knowledgeable.
Steve G.
5 out of 5
1/30/2024
Great job by Sheldon
Terri J.
5 out of 5
1/30/2024
Love getting the texts with vehicle updates while at Villa Ford. It is very helpful to a customer to get these updates.. Great Service with quick turnaround from Domingo Naranjo. Professional dealership.
Kevin D.
5 out of 5
1/30/2024
Domingo is very knowledgeable, and professional ????
Suranyi Trst.
5 out of 5
1/30/2024
I was very happy with my service today.

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