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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9123 reviews 67%
4 star 3018 reviews 22%
3 star 251 reviews 2%
2 star 601 reviews 4%
1 star 595 reviews 4%
Review Us
Suzanne A.
4 out of 5
2/26/2026
Sheldon, thank you for your constant communication throughout the process of our full transmission replacement on our brand new Explorer. While it’s understood this was a factory defect, you handled it professionally, sympathetically and with a smile. Thank you for helping us feel reassured and handling all the rental car transactions from start to finish.
Malissa A.
4 out of 5
2/26/2026
I brought my 2023 Ford F-150 in for an oil change right before closing, and Sheldon and the team still took amazing care of me. It honestly felt like I had the NASCAR pit crew working on my truck. I was in and out in about 45 minutes! The service was efficient, professional, and friendly from start to finish. I truly appreciate their exceptional customer service and willingness to help, even at the end of the day.
Daniel V.
5 out of 5
2/26/2026
This is my first Ford Vehicle and my first time at a Ford service center. I appreciated Sheldon’s professionalism and personality he brought to my experience. I look forward to working with him again!
Precise Industries.
5 out of 5
2/26/2026
Very satisfied with the level of service with Richard and how quickly our company van was done Thank you ????????????
Mercedes F.
5 out of 5
2/26/2026
Great service. Always happy with the service.
Andre C.
5 out of 5
2/25/2026
Joe took great care of me and my truck. I appreciate his quick reaction to fixing my truck.
Holly L.
5 out of 5
2/25/2026
I'm always happy will great communication, prompt arrival&.thoroughness. All very convenient.
Dave H.
5 out of 5
2/25/2026
Ok
Jose G.
5 out of 5
2/25/2026
Fast service . Very helpful. I will recommend to friends and family
Oc Concrete.
5 out of 5
2/25/2026
Rich was awesome! Easy to work with and will ask for him every time!
Stephanie F.
5 out of 5
2/25/2026
Sheldon addressed my concerns which I truly appreciate.
Stevens S.
4 out of 5
2/24/2026
Great service from Chris! Much better then my previous service writer. My only issue each time I come in. I've left the same comment. The mechanic leaves oil / dirty finger prints. This specially stands out on white vehicle.
Julio M.
5 out of 5
2/24/2026
Joel was very helpful and professional..service was great and fast..plus got my truck delivered to my house..that was a plus
Keith G.
3 out of 5
2/24/2026
The service went very well today, but I still have the one question about the Ford pass coming up saying the battery is too low. Is there some way I can charge my battery or I can use the Ford pass I understand this happens a lot.
Enrique P.
5 out of 5
2/24/2026
Excellent service
Julie N.
5 out of 5
2/24/2026
Jane was attentive, friendly, and helpful today when I brought my Escape in for service.
Josh F.
5 out of 5
2/24/2026
Joe was a big help and I will definitely be coming back for future service needs. He was knowledgeable and straightforward.
Modern Vista.
5 out of 5
2/24/2026
I am great full to have people like Carlos in this world whom makes people's lives easier. Thanks for your exceptional customer service and attention to my needs.
Felix S.
5 out of 5
2/24/2026
Excellent service
Ines B.
4 out of 5
2/22/2026
Joe and Chris were very friendly super thankful for their help . Joel could take notes from them on customer service he was rude , if I were bald I’d probably be rude too

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