Service Center

Real Reviews From Verified Customers

Orange County.
5 out of 5
4/18/2024
Carlos Ibarra is the best! He always goes the extra mile!!
Pat M.
5 out of 5
4/18/2024
Great service
Stephen W.
5 out of 5
4/18/2024
I was very pleased with the service. Glenn was very informative and helpful and I truly appreciate it.
Samuel G.
5 out of 5
4/18/2024
Joe was a great help. Got everything done smoothly.
Mary S.
4 out of 5
4/17/2024
This is my first time at Villa Ford and I will be a forever customer. I was taking my vehicle to the Tustin AutoNation. Their service department has become very unorganized so I am thankful for my experience because it was definitely worth the trip and I will always come in for service into Orange now.
Craig B.
4 out of 5
4/17/2024
Jane let me know what was going on with my truck and gave suggestions on what to look out for and need to be addressed soon. I really appreciate her and will see her every time I come in.
Marmion D.
5 out of 5
4/17/2024
Mr. Justus did a nice job. I was in and out in short order. Service with a smile and a great hand shake. Thank you Richard
Stephen M.
5 out of 5
4/16/2024
A+
Susan D.
5 out of 5
4/16/2024
Great service.
Tricia M.
5 out of 5
4/16/2024
Loved the process . Communication on status was fantastic!
Peter J.
5 out of 5
4/16/2024
Quick turnaround and easy transaction.
John H.
5 out of 5
4/15/2024
It's always a pleasure dealing with someone who's always upbeat-friendly-smiling & most importantly very acknowledgeable about the product / issues on my truck. Thank you very much Jane Neunswander John H
Scott W.
5 out of 5
4/15/2024
Great to work with.
Tony H.
5 out of 5
4/15/2024
Joel was very attentive and helpful. I had updates on my car throughout the process. I’m would definitely comeback for any issues that come up on my car again. Thank you Joel and keep up the good work!
Bret W.
2 out of 5
4/15/2024
My car was never washed (not that I could tell) and I waited 15 minutes before anyone came out to greet me while I watched a gentleman pull up behind me in a white Escape and get taken care of first. He couldn’t have had an appointment because I called the day prior and was told appointments weren’t needed. Needless to say, I wasn’t impressed. If there is anything I can say that was positive is that I was out of there in less than an hour. Overall, not your best Villa Ford.
Stephanie J.
4 out of 5
4/14/2024
I was satisfied with my service and was able to get my car back sooner Than the estimated time. I really found Villa Fords delivery service very Convenient. I would definitely get my car serviced there again for that reason. The service department was professional and helpful. They kept me updated on my car’s service via text message.
Diana R.
5 out of 5
4/13/2024
Excellent service!
David P.
5 out of 5
4/13/2024
Domingo did a great job. Kept me up to date with the repairs on my truck.
Osoth M.
5 out of 5
4/13/2024
Richard Justus. Was ever helpful and nice glad that you guys have him on your team. The experience there was wonderful and quick with Richard help and the team there and thank you for getting me in and out if I had to go back there again I would ask for Richard Justus. He was ever helpful. Thank from Osoth M
Vance C.
2 out of 5
4/13/2024
Just to be polite, I do not think you would like my comments in words. With that being said, I’ve already picked up and paid for my vehicle, but it will certainly never be dropped off to your establishment again. As a small business owner, I not like giving negative reviews but my experience with your dealership today was horrible.

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