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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9211 reviews 67%
4 star 3045 reviews 22%
3 star 253 reviews 2%
2 star 604 reviews 4%
1 star 603 reviews 4%
Review Us
Samantha D.
5 out of 5
5/3/2024
Joel was courteous and efficient.
Ruiz Alejandra.
4 out of 5
5/3/2024
He was extraordinarily kind and went above and beyond for our family! We appreciate everything he did. I get so anxious coming to the dealership, and he helped me be at ease!
Travis B.
5 out of 5
5/3/2024
Glen Kotler kept me updated every step of the way. I appreciate him putting the customer first!!
Francisco H.
5 out of 5
5/3/2024
Excelent customer service!
Antony S.
5 out of 5
5/3/2024
The technicians were friendly and efficient.
Margaret P.
4 out of 5
5/3/2024
I appreciated the service department and addressing my concerns. I appreciate the offer that I can arrange a complimentary ride home and delivery of my car. I had no iidea that it was even a thing with Fiord.
Javier S.
3 out of 5
5/3/2024
Son unos ratas que tevenden aseguransas que no cumplen jamás vuelvo a comprar una ford ni recomiendo comprar en este diler aninguna persona
Dale M.
5 out of 5
5/3/2024
One of the best service people I have ever worked with. I was a little concerned when I first brought my Lincoln navigator in preserve. Since it was a Lincoln and not a regular Ford I was put it ease immediately and now help return for any work. I need to have done and always receive the best service. Thank you.
Alex S.
5 out of 5
5/2/2024
Carlos Ibarra is always Very Professional & Helpful, keeps me updated and well informed with my vehicles, Very Satisfied!
Steve R.
4 out of 5
5/2/2024
It was a perfect visit yesterday. Everyone seemed to be on point. I always appreciate Joel’s guidance through the process. From setting the appointment to understanding my issues to having my vehicle ready for pick up. See you next time!
Lauren T.
5 out of 5
5/2/2024
Everyone was awesome! Super efficient and lovely to chat to. Genuinely great people!
Sandra R.
5 out of 5
5/2/2024
Carlos THANK YOU again for always going above and beyond to provide the best BEST service!
Ernesto L.
5 out of 5
5/2/2024
Thank you Janey your the best!!!
Albert Z.
4 out of 5
5/2/2024
Amazing job by Clemente .. posted a video on Facebook. IG TicTok i tagged Villa Ford .. thanks Adrie
Christina Z.
5 out of 5
5/2/2024
Great job
Michael G.
5 out of 5
5/1/2024
Joe Guttierez was excelent? Definitely 10 Stars!
Lara E.
5 out of 5
5/1/2024
Domingo provided great service. He explained us what services our Explorer needed and everything worked so well. I appreciate his help and support.
Susan D.
5 out of 5
5/1/2024
Excellent customer service, Sheldon went over and above!
Rodrigo S.
5 out of 5
5/1/2024
Great professional service
Michael M.
5 out of 5
5/1/2024
Ido want to Thank Rick personally for the great work he performed in my truck.

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