Carlos has always taken care of our family cars. My daughter says we are part of the family. Thank you!
Very helpful, great attitude for as early as it was when I dropped off. Recommended a service for my truck at 70k miles and helped to redeem my points.
Joel is great! Always keeps me up to date and is very transparent. He’s a true asset to the David Wilson Brand.
Hello Villa Ford, I appreciate the service provided by Joel Angulo, I know
Joel for many, many years as service advisor at Ford, very decent and professional person, my compliments to Villa
ford.
Fairway Ford is closer to my house but this was my first time at Villa Ford and I was so impressed! Huge, nice facilities, professional staff and the maintenance was so quick!
Glen treated me extremely well . Am very satisfied with my experience…
Great job Joel I appreciate you
Carlos was great. They had my car repair don’t very quickly. I was informed that the work was about to be completed and that I would be receiving a text message when my vehicle was on it way of being delivered. Carlos was great and I appreciate his dedication to service.
Carlos is excellent at what he does, he is very helpful. Always kept me informed on my vehicle.
I brought my car in because it was recalled for a new TCM. It took over a week (with me calling daily) to find out that the new TCM did not fix the issue I was having with my car. I know that Carlos had an emergency so I completely understand there may have been other factors delaying my service, but with so many employees, you would think there could have been better communication. Carlos was able to tell me what could fix the issue, but unfortunately that would cost me more than my car is worth, so I declined. I found it strange that Ford was not able to give me a loaner car during this time, especially considering how long it took for my car to be serviced. Finally, after picking up my car this morning, I discovered that the right tail light is out and my windows no longer roll down automatically. I plan on taking my car somewhere else to get these problems resolved, because I can’t go another 9 days with no car.
Honestly, the best part of this experience was getting to borrow my aunt’s Subaru in place of my Ford. A better car and from what she’s told me, much better service when she takes it in.
I have used you for the service of my truck for a couple of years now and I use Domingo for all of them. He has ALWAYS taken care of me which helps with my decision to choose your dealership for my needs.
The service was great! I felt welcomed when I attended and feel like the service was fast!
Quick service, easy to schedule online.
Got my car in and done in a reasonable time. Everyone was really nice.
Thank you, Richard, for the speed of repairs and getting the vehicle completed ASAP.
Muy buen servicio Victor muy amable
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