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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9205 reviews 67%
4 star 3043 reviews 22%
3 star 253 reviews 2%
2 star 604 reviews 4%
1 star 603 reviews 4%
Review Us
Irving I.
5 out of 5
7/3/2024
Glen was great. Great customer service and great service
Frank V.
5 out of 5
7/3/2024
Joel was very helpful which was a great change from the last service advisor I had dealt with the last several times I had been here
Robert M.
5 out of 5
7/2/2024
Wes was great to work with, along with everyone else that helped us. I just don't have everyone's name. Very easy experience and knowledgeable about the electric vehicles.
Michael F.
5 out of 5
7/2/2024
Rick was very helpful. Exceeded expectations.
Don C.
4 out of 5
7/2/2024
Jim is a good man and a great asset to the company as a whole.
Tiffany P.
5 out of 5
7/1/2024
Always amazing! I love coming to villa ford.
Mike F.
4 out of 5
6/30/2024
OK. Will be happy to fill it out. The service I received from Richard (Rick), was top knotch!
George M.
5 out of 5
6/30/2024
Excellent customer service.
Scott S.
4 out of 5
6/30/2024
We drive almost 20 miles to have our truck serviced at Villa Ford. It was recommended by a friend and we have been coming in for a few years. The customer service is the best. That is why we drive to Villa Ford. Had another great visit today and will be back soon for brakes. Thank you
Dolores F.
5 out of 5
6/30/2024
It was a pleasure meeting Glen. He provided the best customer service and explained everything thoroughly.
Ricardo B.
4 out of 5
6/30/2024
Glen was extremely helpful and went above and beyond. I will definitely be coming back and asking for Glen but not just him, the whole staff was amazing and helpful
Jeremy D.
5 out of 5
6/30/2024
Very satisfied with Domingo. Kept me up to date and took care of everything
Rene P.
5 out of 5
6/30/2024
Ford has always had great service
Ricardo B.
4 out of 5
6/29/2024
Joel Angulo is a very experienced and professional that I trust he is the only one I see for my car to get service honest about my car straight to the point and explains every question thank you
Kandy/ Bruce.
5 out of 5
6/29/2024
Great service as always... Thank you !
Gregory M.
4 out of 5
6/29/2024
Yes, he did follow through with my concerns
Sally G.
5 out of 5
6/29/2024
Amazing service!
Susan D.
5 out of 5
6/29/2024
I am very impressed with the service that Villa Ford has provided. Carlos is a great service adviseo.
Endrizzi .
4 out of 5
6/29/2024
Everything was perfect dropped it off it was done two hours later
Shelley C.
5 out of 5
6/29/2024
Outstanding customer service & client interaction. Sheldon worked thru the SCENARIOS that would enable me to have the car repaired & ready by end of day. The was reasonable as well. To all - above & beyond!! My thanks

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