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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9205 reviews 67%
4 star 3043 reviews 22%
3 star 253 reviews 2%
2 star 604 reviews 4%
1 star 603 reviews 4%
Review Us
Sarah V.
5 out of 5
8/4/2024
10/10!!!!
Russell F.
4 out of 5
8/3/2024
????????
Timothy W.
5 out of 5
8/3/2024
Vic is so good at follow through . He’s the first advisor who I’ve felt truly goes above and beyond and is patient, sincere and helpful
Joe C.
5 out of 5
8/3/2024
Yes he is great I have known him for years.
Debbie C.
4 out of 5
8/3/2024
Mrs. Neuenswander was very accommodating, gave us a variety of options to do in the area while we waited, and was very nice.
Debra W.
5 out of 5
8/2/2024
Excellent work.
Jason L.
5 out of 5
8/2/2024
Great job !!
Brian Y.
5 out of 5
8/2/2024
Sheldon cope was great. I appreciate the delivery of the car to my local address
William K.
5 out of 5
8/2/2024
Joel is great! Always like working with him.
Aaron G.
4 out of 5
8/2/2024
Carlos Ibarra is the best!
Commute With.
5 out of 5
8/2/2024
Carlos is hands down the best! Fast efficient and great customer service!
Charles C.
5 out of 5
8/2/2024
Glen was very informative. Helpful abd thorough. He suggested new tires that I know I needed and found a good price. A delight to do business. Thanks ????
Richard F.
5 out of 5
8/2/2024
Everything was perfect!
Patrick C.
2 out of 5
8/2/2024
My vehicle has had two transmissions replace since October of 2023 with approxamitly 3000 miles between each replacement. 3000 miles after the most recent transmission replacement a clunk developed in the engine compartment when accelerating. It was determined that the axle splines needed to be lubricated. My issue is that approxamitly 3000 miles ago when the transmission was replaced the axle shaft where removed and if a clunk is know to occur, why wasn’t the splines lubricant at that time. This known issue ended up costing me $390.00 and no vehicle for two days. My point is that if there is an issue with axle splines causing noise if not lubricated why are they not lubricated as a precaution to prevent noise in the future.
William &.
1 out of 5
8/2/2024
It seemed expensive!
John E.
5 out of 5
8/1/2024
Very helpful and understanding to my needs. Great job !!
John R.
5 out of 5
8/1/2024
Jane did a great job taking care of me got me in and out fast and answered all my questions
Deborah H.
5 out of 5
8/1/2024
Jeanne kept us updated on the progress of our repair. We are completely satisfied!
Cindy N.
5 out of 5
8/1/2024
Richard was very helpful for me in my experience at Villa Ford. In my opinion, he is the best service rep I have encountered at your company. He kept me informed on the progress of my car and he has a very good customer attitude. He is pleasant and positive. He deserves a raise!
Ana M.
5 out of 5
8/1/2024
Thank you ao much carlos for understanding my vehicle problems all the time! Thank you to the service team for being amazing and fixing my problems!

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