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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9196 reviews 67%
4 star 3040 reviews 22%
3 star 252 reviews 2%
2 star 604 reviews 4%
1 star 603 reviews 4%
Review Us
Paul B.
5 out of 5
9/14/2024
Domingo is great as aways and very positive and professional. We just bought a new 2024 Explorer Limited based off of our experiences and trust in Domingo, Jim and the team at Villa Ford. Thank you for assisting me and making it an easy process for my family and I while I recover from my surgery. The team always goes over and beyond to make sure I am taken care of and completely satisfied. Great Job as always !!! Thank you : )
Greg H.
4 out of 5
9/14/2024
The job went well. It took a little longer than expected because they had to order the brake pads but that’s ok. Domingo did a great job of keeping me informed on progress. And I appreciate him getting me home and back via Lyft.
Moises M.
5 out of 5
9/14/2024
Great customer service and ability to accommodate.
Henry D.
5 out of 5
9/14/2024
Joel did his best to keep me updated on the progress of my service.
Robert C.
5 out of 5
9/14/2024
Glen was great from start to finish. Thank you!
Robert S.
3 out of 5
9/14/2024
35 minute oil change and tire rotation. Thank you Villa Ford
Jane C.
5 out of 5
9/13/2024
Joel always takes good care of us. J:)
Steven K.
5 out of 5
9/13/2024
Domingo provided excellent customer service as usual!
Paula L.
5 out of 5
9/13/2024
Love the easy communication through texts. Love the car delivery service when service is complete
Terry R.
4 out of 5
9/13/2024
Every thing went great
Phil P.
5 out of 5
9/13/2024
Glenn was awesome as always!
Frank M.
4 out of 5
9/13/2024
Glen is good with understanding our concerns. Villa Ford Service Department does great work.
Grant L.
4 out of 5
9/13/2024
Mingo was awesome! From initial contact to getting me out the door I couldn’t ask for a better service advisor! Thank you Mingo!
Trudy M.
4 out of 5
9/13/2024
Fast check in with Glenn.He is great! Car was finished faster than estimated..
Melane M.
5 out of 5
9/13/2024
Friendly & helpful staff.
Steven C.
5 out of 5
9/13/2024
Very satisfied with my experience at villa ford with the service I received.
Maria M.
5 out of 5
9/13/2024
Carlos and the service team did an excellent work. Thank you!
John W.
5 out of 5
9/12/2024
I always like to have Joel as my rep. He always takes good care of me and I like his personalized service
Kevin B.
5 out of 5
9/12/2024
Thanks for getting us in and out quickly today
Sheldon C.
5 out of 5
9/12/2024
Great service and techs did a great job and was completed on time , very professional

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