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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9193 reviews 67%
4 star 3040 reviews 22%
3 star 252 reviews 2%
2 star 604 reviews 4%
1 star 603 reviews 4%
Review Us
Scott K.
5 out of 5
10/23/2024
Rick went way above and beyond explaining all of my options and ensuring I was kept informed of everything that was being done. He is a valuable asset to Villa Ford.
Innovative Construstion.
5 out of 5
10/23/2024
Good
Lynn G.
5 out of 5
10/23/2024
Thank you.
David B.
5 out of 5
10/23/2024
Very happy with the the service I received on my vehicle.
Ben B.
4 out of 5
10/22/2024
Joel has been helping me for years. Always does a great job!!!
Don H.
5 out of 5
10/22/2024
Sheldon was prompt in communicating with me the issues with my truck even when it wasn’t always good news.
Robert P.
1 out of 5
10/22/2024
Been coming to this dealer since 2016 for service. This time I waited for almost an hour for someone to come see me for assistance on servicing my vehicle.
Harold R.
3 out of 5
10/21/2024
All was OK with the exception of getting timely responses to text or phone messages.
Jose T.
1 out of 5
10/21/2024
Oil leak after the oil change. Need to come back to the dealership.
Andrew P.
5 out of 5
10/20/2024
Sheldon is very courteous, professional and helpful. He made my day.
William K.
5 out of 5
10/20/2024
Rich was great. Very helpful, kept me informed during the process.
Chelsie B.
5 out of 5
10/20/2024
Service was fantastic from my first call. Proper expectations were set but they absolutely exceeded my expectations! Thank you for your help today!!!
Ryder S.
5 out of 5
10/20/2024
Perfect fast courteous service!
Thomas B.
5 out of 5
10/20/2024
Awesome service … fast professional… great people…
Tim D.
4 out of 5
10/20/2024
550.00 for 1 hour of labor reall way too much. 500.00 per hour is excessive
Rodney L.
4 out of 5
10/20/2024
The car was cleaned and he explained the recall, which I will come back to fix. I didn't have the time on Friday.
Brice S.
5 out of 5
10/19/2024
Great overall experience. Richard was communicative throughout the process from start to finish
Michael R.
4 out of 5
10/19/2024
Once again Carlos Ibarra made our week by taking care of our vehicle service needs. The car was picked up and returned within 2 hours. Carlos is the force that keeps up coming back to Villa Ford!
Performance Floor.
4 out of 5
10/19/2024
I go to Joel to service all my 3 ford trucks
Thomas B.
4 out of 5
10/18/2024
Super professional and quick service as always. There is a reason I keep coming back and it’s the people!

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