Service Center

Real Reviews From Verified Customers

Anthony H.
1 out of 5
10/30/2024
I had taken my car into for an issue that was happening for over 3 years they finally found the necessary fix and despite being under my original warranty when the problem had first occurred they had tried to charge me since at that time I was under the extended warranty. The issue has been a thorn in my side and despite requesting numerous updates they never even reached out to me when they had a solution. I had to contact them and at that time they were able to mention the fix that was previously avaliable
Nancy T.
4 out of 5
10/30/2024
Rick was very good at answering my questions about the recall. He has a good repoire with people which goes a long way with someone like me who doesn’t know much about cars. ????????
Thania A.
5 out of 5
10/30/2024
Felt welcoming felt like family I can trust
Mark S.
5 out of 5
10/30/2024
Rick was tremendously helpful with a sincere attitude to help a customer
Michael/Susan A.
5 out of 5
10/30/2024
Carlos, did a great job in taking care of everything.
John C.
5 out of 5
10/29/2024
Thank you!
Kathy S.
5 out of 5
10/29/2024
He is awesome!
Miguel C.
5 out of 5
10/29/2024
All good
Robert R.
4 out of 5
10/29/2024
Ty Glen
Jerry H.
5 out of 5
10/29/2024
10
Ronald M.
2 out of 5
10/28/2024
I didn’t talk to anyone other than the porters until 30 minutes after my appointment time. The porters were nice and helpful but no one else was there.
Dianne F.
4 out of 5
10/28/2024
Carlos was fantastic to work with! He turned out repair around in one day. Three recalls and a plastic molding repair! Just wonderful, we will be back as we both drive Fords.
Craig M.
5 out of 5
10/27/2024
Carlos was polite, kind and professional. He did a great job!
John /.
5 out of 5
10/27/2024
Domingo Naranjo’s customer service is excellent!! Thanks a lot!!
Lazarrus W.
4 out of 5
10/27/2024
The best representative ever. He made my experience so easy and smooth. He is my new standard of customer care.
Abel M.
5 out of 5
10/27/2024
Carlos showed that he was knowledgeable. Carlos was able to answer and explain a recall question about my vehicle. I am satisfied with today’s experience.
Henry A.
1 out of 5
10/27/2024
The end bill was almost $300 more than quoted me when I reserved the service. Henry J. Aschbrenner P.S. The wipers add on are not $300.
Kevin D.
5 out of 5
10/26/2024
Richard was very helpful and professional and represents Villa Ford as a professional, conscientious worker
Matthew K.
5 out of 5
10/26/2024
They did a good job.
Schirmacher .
5 out of 5
10/26/2024
Sheldon keep us up to date with the status of our vehicle. Thanks

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