About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 9189 reviews 67%
4 star 3038 reviews 22%
3 star 252 reviews 2%
2 star 603 reviews 4%
1 star 602 reviews 4%
Review Us
Anibal E.
5 out of 5
2/8/2025
Very professional!!
Randy P.
5 out of 5
2/8/2025
Carlos is always solid. One of the only guys I trust to take care of me.
Saad K.
5 out of 5
2/7/2025
Domingo provided great service for us and kept us informed throughout the whole process with updates as they happened
Rick K.
5 out of 5
2/7/2025
Thanks again Joel, another job well done!
Michael K.
4 out of 5
2/7/2025
Too early to confirm the battery pack is 100% you guys did a great job servicing for now. Thank you for now. five stars
David H.
5 out of 5
2/7/2025
Carlos was masterful in communicating what was going on with my car. When things were taking longer than expected, he arranged a ride to work for me, and also arranged to have my car delivered to me at my job after repairs… cudos to Carlos and many thanks.
Donna H.
5 out of 5
2/7/2025
Carlos’ service knowledge and expertise are always stellar. He is much appreciated! The consummate professional
Robyn P.
4 out of 5
2/7/2025
Domingo is great! Such a nice honest guy! Helped me figure out how to use my Ford Pass points towards my oil change and I like that he never tries to force me add stuff that I maybe don’t need yet! Very satisfied with my service! Thanks Domingo! ???? ~Robyn P
Robert C.
1 out of 5
2/7/2025
I have been taking both of my Fords to your dealership for service for the last five years. and I purchased my Bronco from you. With each oil change I was never informed that the CCV Filter needed to be replaced. When it clogs it builds crank case pressure that blows the oil pan seals. Now i have a $6400 repair bill due to a $100 part that should have been replaced under normal maintenance. This is a common failure and is all over the internet. I have lost all confidence and trust and am considering other options.
William M.
4 out of 5
2/7/2025
Mingo was genuinely a cool, real guy. Something not seen too often. He took his job seriously but still felt like a human.
Kevin T.
5 out of 5
2/7/2025
I can always count on Domingo to give me the best service possible. He always keeps me informed about the status of my Expedition. Hands down one of the best service advisor I have had the pleasure to encounter. Thanks again.
Bryan B.
4 out of 5
2/7/2025
I was happy with the speed of service but I didn’t agree that the warranty didn’t cover the repair to the sunshade.
William K.
5 out of 5
2/7/2025
Joel does a great job keeping you informed, and quickly gets you in and out.
Norman C.
5 out of 5
2/7/2025
Jane does an excellent job. Very friendly, professional and courteous A great asset to your dealership. I would give a 10+++++++ rating.
Jacob S.
4 out of 5
2/7/2025
Great service. Will be back
Brian G.
4 out of 5
2/6/2025
Joel is the best, I never have to worry about a thing.
Elena G.
5 out of 5
2/6/2025
Carlos is a professional. Excellent at what he does. Appreciate him every time I take my cars in for service.
Feliciano P.
5 out of 5
2/6/2025
Efficiency, cordially, kindness
Richard F.
5 out of 5
2/6/2025
Domingo was very helpful and I have always asked for him when using Villa Ford.
Ana M.
5 out of 5
2/6/2025
I want to thank everyone at Ford that always make my visit smooth and easy! Carlos Ibarra has always been a great employee at Ford.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.