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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9176 reviews 67%
4 star 3036 reviews 22%
3 star 252 reviews 2%
2 star 603 reviews 4%
1 star 601 reviews 4%
Review Us
Ng L.
5 out of 5
4/17/2025
Thank you, Rick for your prompt attention and great customer service
Kevin T.
4 out of 5
4/17/2025
Back in for a transmission issue and Domingo as always kept me updated all along the way. Thanks as always.
Adam E.
1 out of 5
4/16/2025
I think the charge for diagnosis for repairing my tail gate was outrageous.
Jose H.
5 out of 5
4/16/2025
He's a person who takes his job very seriously. He answers any questions related to the work done on the vehicle, and we're very satisfied with the work done. Thank you.
Brent J.
3 out of 5
4/16/2025
Only thing I notice was the tire pressure was not adjusted after the rotation and the alignment. No big deal.
Tracy P.
1 out of 5
4/16/2025
Still having the same issue with tire sensors.
Helen N.
5 out of 5
4/16/2025
I have never had a bad service with Janey or Vrilla Ford. Thank you
Raymond W.
5 out of 5
4/16/2025
Great customer service from Rick Justus! My vehicle was completed sooner than expected and then delivered to my home. A great experience as always!
Catherine L.
2 out of 5
4/15/2025
Ive been going to Villa Ford for many many years for service. This is the first time my vehicle was returned without being washed. Everything else was good.
Guy P.
5 out of 5
4/15/2025
Rick was outstanding
John M.
4 out of 5
4/15/2025
Domingo is great ! He is extremely professional, and he got my oil changed in record time…under 30 minutes. He is truly all about customer service !
Jose C.
5 out of 5
4/15/2025
Excelente trabajo gracias
Gabriel O.
5 out of 5
4/15/2025
Service is great he took care of what needed to be done and quickly. Very happy
Evan C.
5 out of 5
4/14/2025
Rick was awesome! We had some good conversation while he was getting everything set up for my service!
Michael F.
4 out of 5
4/14/2025
Job was finished faster than promised.
Vert Environmental.
5 out of 5
4/14/2025
it was a pleasure working with Rick. He made everything easy. You help me out with three vehicles and he got them done quick. I really appreciate the surface.
Everett M.
5 out of 5
4/14/2025
Service and time response was excellent. Thank you.
Joaquin H.
5 out of 5
4/14/2025
Great service
Craig G.
4 out of 5
4/14/2025
Very prompt service, plus the car was dropped off at my house when the work was done.
Kian M.
5 out of 5
4/14/2025
Glen Kotler was incredibly helpful and kind to us!

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