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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9176 reviews 67%
4 star 3036 reviews 22%
3 star 252 reviews 2%
2 star 603 reviews 4%
1 star 601 reviews 4%
Review Us
Christopher A.
5 out of 5
4/24/2025
The entire process was easy and fast.
John C.
4 out of 5
4/24/2025
Jane convinced us to look at F250s and we did and ended up buying one that same day! We love our new truck!!
Michael G.
5 out of 5
4/24/2025
Joe Gutierrez is an exceptional individual and a true asset to your organization! It is a pleasure to deal with Villa Ford of Orange!
Nora/Roberto O.
2 out of 5
4/24/2025
Pretty much did what i could of done with my code reader and eyesight. No actual tests were conducted, they were just banking on the car still being under warranty to ring up the bill and charge me a new motor. After I pointed out the motor was new and that it was out of warranty suddenly they wanted to run test. But for an additional 200 + dollars. What a scam.Would not recommend to anyone.
Jonathon V.
5 out of 5
4/24/2025
Great customer service, and communication.
Patrick H.
5 out of 5
4/24/2025
Richard did a great job
Brandi T.
1 out of 5
4/24/2025
Took the car in the first time only to get it back with the same issues same day. Took it back, waited weeks, only for a new issue to occur same day as pick up again.
Monica G.
5 out of 5
4/24/2025
Professional job. Great communication. Very satisfied!
Daniel D.
5 out of 5
4/24/2025
He did a great job
James &.
4 out of 5
4/24/2025
Jane is the reason we use Villa Ford for our needs.
Salvador G.
5 out of 5
4/24/2025
Jane is the best of the best, love working with this lady, she gets the job done right!!!
Robert S.
5 out of 5
4/23/2025
Professional, accommodating, and good communication.
Virginia B.
5 out of 5
4/23/2025
Joel is amazing He always takes care of me. Thankful for your service.
Vincent M.
5 out of 5
4/23/2025
Thank you Joel for the great customer service and great communication for the work done on my truck. Well done!
Mahoney (.
5 out of 5
4/23/2025
He was very helpful and great customer service
Richard L.
5 out of 5
4/23/2025
Good job
Jon L.
5 out of 5
4/23/2025
Great service Jane. Thanks for all your help.
Elljay Acoustics.
5 out of 5
4/23/2025
Domingo always delivers the best service and is mindful of the things I need. I really appreciate the way he conducts his business. Thanks!!
Cindy V.
4 out of 5
4/23/2025
Excellent service Domingo Naranjo answered all my questions which was very helpful and I really appreciate him letting me know how things were going with the service of my car he even had my car delivered to my house Which I really appreciate it. Thanks again Mr. Domingo Naranjo
Molly P.
2 out of 5
4/23/2025
Glen was great! Not his fault that he was out sick. Disappointed by the team that should have been there to step up and keep in touch regarding the repair. I had to reach out 3 times for updates and was told I’d get a call back Friday and also Monday. I did not receive a call on either day. I called in Tuesday morning and left a message for Glen. He did call me back to let me know my car was ready to be picked up and clearly explained what was done to my car repair wise.

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