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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9238 reviews 67%
4 star 3053 reviews 22%
3 star 253 reviews 2%
2 star 605 reviews 4%
1 star 604 reviews 4%
Review Us
Alberto H.
4 out of 5
7/19/2026
I’m would like thankful Mr Carlos Ibarra for entire process of my interval and one recall service, him explaining at detail every steps. Also expressed gratitude to dealership villa ford for treatment ford costumers Provide ride back home and vehicle delivery to home Can’t asked for more Regards
Brandon V.
5 out of 5
7/18/2026
Richard did everything perfectly he was a pleasure to work with and kept me informed at all times no complaints from me
Martin D.
5 out of 5
7/18/2026
Always a great experience
James A.
5 out of 5
7/18/2026
Domingo was a pleasure to deal with.
Gary W.
5 out of 5
7/18/2026
Sheldon was incredibly helpful and efficient !
David Y.
5 out of 5
7/18/2026
Everything was great!
Kevin S.
5 out of 5
7/18/2026
Great communication and help
Lamarr B.
4 out of 5
7/18/2026
Your entire service team was awesome. Carlos, the service manager was really really nice. It was the best service from a dealership that I've received in over 40 years.
Mary S.
5 out of 5
7/17/2026
Sooo sorry for the delay! This was a biggie repair but Richard took care of me as always. Professional, courteous, and communicative. Thank you ????
Jesus C.
5 out of 5
7/17/2026
Muy bien gracias
Edgar S.
4 out of 5
7/17/2026
You taking the truck back home helps a lot to manage time
Gloria P.
4 out of 5
7/17/2026
Yes 100&10
Bill D.
5 out of 5
7/17/2026
Great work, completed on time. Thank you to Carlos and his team.
Annette R.
5 out of 5
7/17/2026
Everyone is always attentive and informative. I appreciate the honesty from Carlos and all the staff. I trust them with my vehicle 100%
Kennan T.
5 out of 5
7/17/2026
Rick is very knowledgeable and easy to talk to. He answered all of my questions and made sure I got everything I needed for my car.
Craig G.
4 out of 5
7/16/2026
Domingo was very accommodating to me, particularly since I showed up at the service center without an appointment. I have dealt with him on several occasions, and he has always been extremely helpful and friendly. He is an excellent representative for your dealership.
Fernando R.
5 out of 5
7/16/2026
Great all around service
Salvador N.
5 out of 5
7/16/2026
couldn't be happier with the service Dave provided. From the moment I arrived, he was welcoming, professional, and patient as he listened to all of my concerns about my truck. Throughout the entire service process, Dave kept me informed with timely updates, which gave me confidence that my vehicle was in good hands. When I got my truck back, it was running like new. Dave's outstanding customer service and communication made this a great experience. He will definitely be my go-to service advisor from now on.
Robin H.
5 out of 5
7/16/2026
Really nice and professional workers. Thank you so much for a good experience.
Andres G.
5 out of 5
7/16/2026
Everything was fast n smooth n technician was excellent

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