Randy was very accommodating to me just dropping by with a question regarding a screen message that indicated a defect. He arranged to get it fixed right then and it was a pleasure.
5/14/2021
Huey M. VERIFIED CUSTOMER
Gary has always been fantastic. He’s very attentive to my needs, and make sure I’m well-informed about my car and what needs to be taken care of. It’s just a great guy
5/14/2021
Quay T. VERIFIED CUSTOMER
????
5/14/2021
Carstar A. VERIFIED CUSTOMER
Well done
5/13/2021
Marisabel V. VERIFIED CUSTOMER
Fast and friendly service
5/13/2021
Consuela F. VERIFIED CUSTOMER
I want to Thank Audi with ALL My Heart for they’re Amazing service! They came through for My Family and I Not once but twice . I know for sure i can Count on Audi with My Car with No worry’s Buying a car just from anywhere these days can be stressful especially when that dealership won’t help you in anyway or doesn’t have the tools to cater to you ! For a secondary dealership(Audi) to come in and make it ALL better was Mind blowing for them to come in and make all that go away is a blessing in itself
Audi,
Thank you from My Family to Yours !
5/13/2021
Omar E. VERIFIED CUSTOMER
James gave me great customer service he was great.
5/13/2021
Paula C. VERIFIED CUSTOMER
Randy was great. I've had my fair share of issues with the Morton Grove dealership so it was awesome that he kept me updated on the status of my vehicle (even on his day off!). This was much appreciated.
5/13/2021
Brandon O. VERIFIED CUSTOMER
James is great and very professional
5/12/2021
Olga C. VERIFIED CUSTOMER
All was fine with the service, same day n and out. Basic service interval
5/12/2021
Linda L. VERIFIED CUSTOMER
Randy is always thorough and attentive.
5/12/2021
Glenn E. VERIFIED CUSTOMER
Gary my Service Advisor is awesome. Always friendly and professional. It’s pleasure when I come to Lakeland Audi.
5/11/2021
Noel C. VERIFIED CUSTOMER
James is a delight to work with. He listens patiently and offers expert advice. Known Joe since your dealership opened and the fact that he hired James tells me a great deal about the quality of the Service staff.
I will willingly continue to travel the 2 hours out takes ro get there as long as you have such great people working with the dealership.
Thank you.
Noel C
5/11/2021
Ora H. VERIFIED CUSTOMER
James was very customer oriented and informative. He is such an asset to AUDI.
5/11/2021
Josh S. VERIFIED CUSTOMER
James was awesome! I will be back for further service needs.
5/10/2021
Edwin C. VERIFIED CUSTOMER
Jaylene was great! She kept me informed all along.
Thank you,
Edwin C
5/10/2021
Dave M. VERIFIED CUSTOMER
Jaylene was great. She set accurate expectations on wait time and explained well the work being done. Very professional.
5/10/2021
Lynda G. VERIFIED CUSTOMER
Randy is simply the best!! Very knowledgeable, helpful and courteous. He is top notch!!