Auto House

Excellent communication and customer service. Thanks for everything!

5 stars to Xavier. Very polite and professional. Highly recommended

Kayli is the bomb

She is the best. Great customer service 11/10 :)

Travis presented me with several options and a plan of action for the repairs to my car. Travis provided detailed updates on my car repairs. Travis’s customer service was above and beyond excellent! Great Job Travis!

I just want to share my wonderful experience with Auto House. Dan was amazing helping me get my vehicle and Kayli and her team at the service center was a breath of fresh air. I definitely recommend anyone who is looking to purchase a new vehicle. Thank you for being so personable and friendly.

Great experience, great service, great people! Keep up the great work :)

Xavier is very helpful always there when I need him and very trustworthy

She was very helpful

She was friendly and very professional. A person truly that loves her job. She put me at ease. She truly adds to the quality of your service.

Travis was excellent. Appreciate the honesty of your analysis.

I was very pleased with Matthew and the team at Fin. These guys go above and beyond. Thanks

It took awhile and at times the communication was a little confusing because of the circumstances and the extent of the repair. But in the end Jason came through like a champ and we are quite satisfied.

You have great people working there

When I purchased my vehicle with Auto House a few years ago, I also purchased extended warranty. Auto House neglected to file that Extended warranty correctly. Which caused me to not have that plan I had signed up for. The first person I spoke with told me I didn’t purchase it and there was no receipt. Long story short. I had it. Auto house then signed me up for a NEW extended warranty without my knowledge. Which this company only allows me to take my vehicle to Auto house. I was advised by 4 other repair shops that I would need a new transmission. Auto house had my vehicle 3-6 times for a week+ since about Sept 2023. Since then. The issue I had originally taken the vehicle in for, still is occurring. And on the last repair. I was told I needed a new Catalytic converter and Fuel Pump. Auto house quoted me $2,100-ish & told me it wouldn’t be covered under warranty. At this time I decided to take my vehicle elsewhere since I’ve had so many headaches dealing with Auto House this far. Before the vehicle was even removed from Auto House. My new mechanic had advised the gentlemen I was dealing with throughout this whole process, Xavier, that if the most recent repair that was done, had a loose bolt or something was not mounted correctly. We would receive the car to have the issues (new issues) it was having. Causing it to misfire. Xavier swore 2-3 people checked it 2-3 different times. At this time the car was not drivable. I had it towed to the new shop. Since Auto House happened to have their tow truck “down”. Within an hour of being check. The new mechanic had found a loose ground. Corrected it and I was able to pick up my vehicle.

Yep you did fine

Prompt & professional services

Very professional and courteous staff

She was very helpful. All of our concerns were taken care of immediately and without any issues. The staff was upfront about any issues with our vehicle. Over all I would definitely recommend anyone to your company. Thanks again for your help.

I appreciate all of you! Thank you!