Auto House

Very prompt service and Matt and the other associate were very personable and professional. Completely satisfied with the services provided.

Travis was great!

Great, quick and fast service. Had me in and out. Matthew has been very helpful every time I go in.

Matthew the service manager at **** Chevy and the team there in the service department we're very helpful and professional. And the quick service they gave me to fix my 2024 Chevy Colorado was stellar.

Kayli was great. Very attentive and helpful. She did a great job handling the repairs with my vehicle,

Xavier is an excellent service advisor who was very knowledgeable and helpful. I will bring my car in here again.

Well done! Thank you!

Unfortunately, my experience with my car issue hasn't mirrored Travis' excellent communication and customer service. About a month ago, I took my truck in for repairs due to overheating, deceleration, a weird smell and dashboard warning signs.Fortunately, during my kids' spring break, Travis thought the process would only take a few days, but it ended up being an almost two-week ordeal largely due to dealing with the warranty company. Which meant I had to rent a car during that time. Upon getting my car back, the issue resurfaced and I discovered there wasn't any coolant left in the vehicle. After taking it back to Autohouse, I found out that It was now a blown head gasket, literally a day later. Renting a car once more, completing the job took longer than expected because of how expensive the necessary fixes are and dealing with the warranty provider's requirements as they went back and forth. I don't think they realize the stress this puts on someone as they give the run around. The stress is physically,mentally and financially draining. Yesterday evening at five o'clock I picked up my truck once more following recent repairs; however, shortly after picking my children later the next day, we experienced another breakdown due to engine failure which caused our vehicle speed decrease considerably amidst busy highway conditions - an extremely frightening experience for us! When purchasing protection plans I planned to have security and it might might have been advantageous since those additional expenses didn't prove worthwhile given such unfortunate events like this. As a single mother relying solely on myself, I'm completely exhausted and unsure of how to manage getting to work and getting my kids to school while dealing with bills that are still due. Im am completely tapped and exhausted from this experience z The responsibility for this situation lies with either the mechanic or the warranty representatives who looked at my truck.Today had the potential to be catastrophic. My children and I could have been harmed, and this marks the second occasion in which the truck was provided to me with problems. I want to express my gratitude to both Xavier who facilitated involvement of a towing service provider for our stranded vehicle recovery because I'm all out of money, and while extending appreciation towards Travis whose encouraging words helped ease anxiety during this challenging period; I literally called in, while stuck on the side of the freeway in tears. Travis was very concerned and showed Empathy. However the overall rating would fall short from being designated an excellent automotive encounter.

Unfortunately, my experience with my car issue hasn't mirrored Travis' excellent communication and customer service. About a month ago, I took my truck in for repairs due to overheating, deceleration, a weird smell and dashboard warning signs.Fortunately, during my kids' spring break, Travis thought the process would only take a few days, but it ended up being an almost two-week ordeal largely due to dealing with the warranty company. Which meant I had to rent a car during that time. Upon getting my car back, the issue resurfaced and I discovered there wasn't any coolant left in the vehicle. After taking it back to Autohouse, I found out that It was now a blown head gasket, literally a day later. Renting a car once more, completing the job took longer than expected because of how expensive the necessary fixes are and dealing with the warranty provider's requirements as they went back and forth. I don't think they realize the stress this puts on someone as they give the run around. The stress is physically,mentally and financially draining. Yesterday evening at five o'clock I picked up my truck once more following recent repairs; however, shortly after picking my children later the next day, we experienced another breakdown due to engine failure which caused our vehicle speed decrease considerably amidst busy highway conditions - an extremely frightening experience for us! When purchasing protection plans I planned to have security and it might might have been advantageous since those additional expenses didn't prove worthwhile given such unfortunate events like this. As a single mother relying solely on myself, I'm completely exhausted and unsure of how to manage getting to work and getting my kids to school while dealing with bills that are still due. Im am completely tapped and exhausted from this experience z The responsibility for this situation lies with either the mechanic or the warranty representatives who looked at my truck.Today had the potential to be catastrophic. My children and I could have been harmed, and this marks the second occasion in which the truck was provided to me with problems. I want to express my gratitude to both Xavier who facilitated involvement of a towing service provider for our stranded vehicle recovery because I'm all out of money, and while extending appreciation towards Travis whose encouraging words helped ease anxiety during this challenging period; I literally called in, while stuck on the side of the freeway in tears. Travis was very concerned and showed Empathy. However the overall rating would fall short from being designated an excellent automotive encounter.

Travis has been excellent to deal with!

Javier went above and beyond to make sure I was happy and I appreciate that

This was our first experience with Auto houses service. To be very direct and honest, we knew it was going to be a good experience since the way the sales department handled us and the purchase of our vehicle what’s his name our service guy I mean Paul Mike on the southside could not have been more informative and professional. A good dude Travis was extremely courteous and highly confident. He’s fast because he repaired

Very fast and great service. Glad I have auto house!!!

Kayli is amazing at her job. She is constantly communicating with us and goes above and beyond to help us when needed she makes me feel like my car is always safe in your guys hands.

Friendly service. Hopefully this time it's done. Follow up has been very good.

Matthew is always knowledgeable and have answers ready for every question given. Very understanding and always looking out for the customer. 10 out of 10 for Matthew. Excellent swrvice

The best

Xavier is the only one I trust with my vehicle

Kayla was amazing from beginning to end . It’s hard to find good people to deal with customers correctly. You have a good one. The person who worked on my car also talked with me . A very good experience! Thank you I will be back as well as my husbands car I will give your name to single women because your company proved to be trustworthy! Yeah

Matthew has helped me many times when I have brought my car in. He is excellent with customer service. Very thorough, professional, and courteous.