The service department never contacted me regarding service to my vehicle, and when I contacted them the person told me I’ll get back with you and never did.
5/16/2023
Mandy R. VERIFIED CUSTOMER
Ariana was very communicative and responsive to my service needs. Her and Todd are an amazing team!
5/12/2023
Leslie C. VERIFIED CUSTOMER
Xavier took control from my 1st call. I had called a few times before and never got answers. When finally connected with him it was a wonderful experience. He had the work completed in a friendly and timely manner.
5/11/2023
MELANIE R. VERIFIED CUSTOMER
Xavier is great! I appreciate all he has done to help us
5/10/2023
STEVE J. VERIFIED CUSTOMER
Happy with dervice
5/10/2023
VERONICA W. VERIFIED CUSTOMER
This was the worst experience I’ve ever had
5/6/2023
STARLA B. VERIFIED CUSTOMER
Thank u
5/3/2023
Grant H. VERIFIED CUSTOMER
Hard to make appointments, no one answers phone or returns messages left. 2 hours for an oil change is a long time to wait. Point inspection form not completed.
5/3/2023
Dalton P. VERIFIED CUSTOMER
thanks Matthew
4/29/2023
MICHAEL G. VERIFIED CUSTOMER
I think Matthew did his job well. He got me a
ride back to work while my car was being serviced and picked me up and brought me back when work was done.
But, I asked to check tire monitor system as one tire was not displaying pressure. When I picked car up I later noticed that none of my sensors work now(?)
4/29/2023
Kimberly S. VERIFIED CUSTOMER
Great job!!!
4/26/2023
CRAIG M. VERIFIED CUSTOMER
They did a great job to get me back on the road
4/26/2023
Brett M. VERIFIED CUSTOMER
Matthew was super attentive and took excellent care of us. We were unexpectedly stranded in the area and we called to coordinate towing our vehicle in and Matthew went above and beyond in helping us secure another vehicle while repairing ours as quick as possible. Excellent Customer service and caring can't be taught. Matthew clearly has this in his DNA. He did an awesome job!
4/24/2023
LAURIE F. VERIFIED CUSTOMER
**** Automotive did the right thing in hiring Matthew R as their service manager. He understands customer service and leads a good example to the others. There is no tension felt when going there for service and all the employees are friendly and courteous. I love bringing my car for service to **** Automotive in Blythe, Ca. Thank you.
4/21/2023
JULIAN K. VERIFIED CUSTOMER
My clips were not applied as I intended nor as I communicated to my service rep Tyler.
4/16/2023
JOHN L. VERIFIED CUSTOMER
Garrett was a great help.
One of the best experiences I’ve had at an Auto service center.
4/14/2023
CORY B. VERIFIED CUSTOMER
Lisa was awesome, appreciate the Friendly service.
4/14/2023
JACOB T. VERIFIED CUSTOMER
Great service and friendly staff!
4/14/2023
JACOB T. VERIFIED CUSTOMER
Excellent customer service, kept me up to date, and friendly!
4/13/2023
ALEJANDRO E. VERIFIED CUSTOMER
The experience was stress free didn’t have to worry about any additional decisions everything was handled professional by auto house of Tempe and Chapman Hyundai couldn’t ask for anything better.
Thankyou, auto house team!
Alejandro A Espuma