I was very pleased with Jesse and all his help with my situation. He was very knowledgeable and went above and beyond to help.
9/10/2025
Peggy H. VERIFIED CUSTOMER
I will do my best to fill it out.
9/10/2025
Robert W. VERIFIED CUSTOMER
Jeff was outstanding. Excellent customer care.
9/10/2025
Paul W. VERIFIED CUSTOMER
Thanks for the great service!
9/10/2025
Megan D. VERIFIED CUSTOMER
Ivan is always extremely helpful, super responsive and goes above and beyond
9/10/2025
Francine C. VERIFIED CUSTOMER
Lexus customer service is excellent! One of the reasons I bought a Le us and continue buying Lexus cars in the future.
9/10/2025
Garrett L. VERIFIED CUSTOMER
Care appropriate.
9/10/2025
Tom D. VERIFIED CUSTOMER
Rob has always taken very good care of me and my cars. He is the Best!
9/10/2025
Victor A. VERIFIED CUSTOMER
Nick Berg is a hard worker,he explained everything and makes sure you a happy with the service
He is a great service advisor
9/10/2025
Paul W. VERIFIED CUSTOMER
Joe did an amazing job! Really appreciate him throughout the process.
9/10/2025
Michael S. VERIFIED CUSTOMER
Our intention is to have as much service work done with Lexus (with our Acura RDX) because of people like Adi ….????
9/10/2025
Steve C. VERIFIED CUSTOMER
It’s simple, mutual respect and consistency
9/10/2025
Pauline C. VERIFIED CUSTOMER
Xavier is very professional, with excellent customer service skills. That’s why I drive all the way from Miramar.
9/10/2025
Marlene G. VERIFIED CUSTOMER
Sam was great setting up my appointment, checking me in , keeping me updated on it’s progress and getting my car returned to me promptly.
9/10/2025
Jennifer P. VERIFIED CUSTOMER
Always appreciate the Lexus service team
9/10/2025
Lori M. VERIFIED CUSTOMER
Luis was great. Very customer service oriented, pleasant personality, professional, and was accurate in the time to get the car serviced and he did not push for additional work. He was GREAT!!!!
9/10/2025
Carolyn M. VERIFIED CUSTOMER
Cory is the best! Also really enjoy Diane!
9/10/2025
Shari W. VERIFIED CUSTOMER
Thanks!Appreciate everything!
9/10/2025
Lisa R. VERIFIED CUSTOMER
This is my third appointment with Sam Lamas. He is an excellent service advisor and an asset to JM Lexus. He gives me honest feedback about my vehicle and expedites my service appointment
This is my 38th year with JM .. started with David Morgan years ago.
I’m continually impressed with JM and intend to always drive a Lexus
Thank you
9/10/2025
Amy C. VERIFIED CUSTOMER
I brought my car in for my battery light being on. It ended I needed a new alternator. I asked if they would glue down the piece of rubber on the top of my car/luggage rack and that wasn’t done. As I drove away I turned my stereo on and the radio doesn’t work. I sent a text and have not had any response.