Phil is a dedicated respectful and enthusiastic service rep who has been a tremendous assistant to us throughout the vehicle repair process
9/9/2025
Ann P. VERIFIED CUSTOMER
Phil is a great ambassador for the Lexus Service department. After a surprise breakdown, he squeezed my car into the queue, determined the problem and had my car repaired and ready for pick up by the end of the day. I really appreciate having a service department one can trust!
9/9/2025
Larry D. VERIFIED CUSTOMER
Thanks for solving the problem and correcting it. Also thanks for removing the window tint film, it ha made a big difference. Your service was quic and we were on our way
9/9/2025
Randall F. VERIFIED CUSTOMER
Ok
9/9/2025
Jp General. VERIFIED CUSTOMER
Jerry is excellent employee he treated me very nice ????
9/9/2025
Patricia Z. VERIFIED CUSTOMER
Alejo, was courteous, professional and took care of making sure I understood what my car service required. I will be requesting him at my next car service.
9/9/2025
Alan Jackson. VERIFIED CUSTOMER
Hector was excellent, very friendly ,helpful and informed me of everything
9/9/2025
Erica M. VERIFIED CUSTOMER
N/A
9/9/2025
Behnoud R. VERIFIED CUSTOMER
Yes, Hugo was great. Very helpful and attentive!
9/9/2025
Mila S. VERIFIED CUSTOMER
Always a very detailed explanation of the issues.
9/9/2025
Roxane H. VERIFIED CUSTOMER
Great service in a timely manner!
9/9/2025
Gerald D. VERIFIED CUSTOMER
Excellent Service
9/9/2025
Melvin M. VERIFIED CUSTOMER
It was great as always
9/9/2025
Helene H. VERIFIED CUSTOMER
GREAT JOB GREAT PLACE FOR GUESTS TO WAIT FREE BREAKFAST PASTRY AND DRINKS
9/9/2025
George K. VERIFIED CUSTOMER
Service was fine
9/9/2025
Lawrence C. VERIFIED CUSTOMER
Chauncey is a great Service Rep. Very attentive and quick to respond to the customer if / when needed. I have been going to Chauncey for both my wife's and my car since 2021, Lexus RX350 and NX300. Chauncey does a great job every time. He is one of the reasons I always go to JM Lexus for service. Cool ... Lawrence C
9/9/2025
Enrique B. VERIFIED CUSTOMER
Jen is a good customer person her smile and approach to the customer is trusting. Thank you for your help.
9/9/2025
Jacqueline K. VERIFIED CUSTOMER
Roberto’s customer service skills are excellent! He kept me updated on the status of my car!
9/9/2025
Edgardo V. VERIFIED CUSTOMER
Good Service and Excellent job
9/9/2025
Debra C. VERIFIED CUSTOMER
Henry is always very professional, detail with what services is needed and being done to my car. Debra C