Your email asks if I would answer 1 simple question. I’m now preparing a response to the 3rd question. False advertising
9/11/2025
Elizabeth B. VERIFIED CUSTOMER
I appreciated the high quality work and professionalism of the Lexus team.
9/11/2025
Marcia S. VERIFIED CUSTOMER
Excellent service
9/11/2025
Peter B. VERIFIED CUSTOMER
Joel provided exceptional service
9/11/2025
Ovella R. VERIFIED CUSTOMER
Cassie provided excellent service.
9/11/2025
Steve K. VERIFIED CUSTOMER
Carlos was outstanding!
9/11/2025
Olessia S. VERIFIED CUSTOMER
Joe is the best professional help in JM Lexus.
For the couple times hi was helping us with the service!
Huge Thanks!
9/10/2025
Benay D. VERIFIED CUSTOMER
The business card should be magnetic so I could put it on my refrigerator and then it would be accessible for my next service visit
9/10/2025
Iris P. VERIFIED CUSTOMER
ADrain was very professiional.
9/10/2025
Merline D. VERIFIED CUSTOMER
Job well done. Thanks to Mr. Anderson!
9/10/2025
Alicia S. VERIFIED CUSTOMER
Wendy is very courteous and respectful and does her work with pride which leaves me requesting her services whenever possible.
9/10/2025
Dong N. VERIFIED CUSTOMER
Good service, thanks
9/10/2025
Marie H. VERIFIED CUSTOMER
I’m with Lexus almost 33 years I ALWAYS AND HOPEFULLY ALWAYS WILL GET IMPECCABLE SERVICE AND IVE HAD OTHER LUXURY VEHICLES AND SORRY TO SAY THE SERVICE NEVER COULD COMPARE WITH LEXUS THEY SELL GREAT VEHICLES BUT THEY LACK IN THE SERVICE ALL THE WAY AROUND THE SERVICE DEPARTMENTS, THE “ATTITUDES” THE IN GENERAL “COLD” VIBE WITH CUSTOMERS LEXUS TO ME “WINS TOPS ON ALL LEVELS CUSTOMER SERVICE , CUSTOMER TREATED LIKE THEY ARE “ALL” IMPORTANT,BEAUTIFUL SERVICE AREA BEAUTIFUL SHOWROOM BEAUTIFUL LOUNGE WAITING AREA BUT I AM VERY DISAPPOINTED IN TWO THINGS FIRST I WISH YOU WOULD PUT BUDDAH BACK WITH THE LITTLE WATERFALL OUTSIDE PATIO ON ROOF THAT WAS SO SO PEACEFUL AND BEAUTIFUL AND SO “ZEN” WE ALL NEED THAT AND I KNOW BECAUSE OF COVID YOU STOPPED THE SANDWICHES AND MUFFINS AND BAGELS AND THE TWO NICE LADIES BEHIND THE COUNTER I REALLY “WISH “ YOU WOULD BRING ALL THAT BACK AND GIVE CAR CUSTOMERS A TICKET OR CARD TO SHOW TO BE ABLE TO GET A SNACK OR A LITTLE BREAKFAST !!! ????????❤️❤️❤️❤️PLEASE!
9/10/2025
Joyce M. VERIFIED CUSTOMER
All good thanks
9/10/2025
Treasa S. VERIFIED CUSTOMER
Wendy Fermin was excellent
9/10/2025
Phon D. VERIFIED CUSTOMER
N/a
9/10/2025
Alphonso O. VERIFIED CUSTOMER
Cassie does a great job at seeing that a metro lexus customer feels valued by metro lexus group she makes sure that I am happy with your service
9/10/2025
Jose D. VERIFIED CUSTOMER
I always feel comfortable when Jeff Miller is taking care of my car.
9/10/2025
Scott G. VERIFIED CUSTOMER
Shedrick my Service advisor and Jarled loaner extraordinaire see always a pleasure to visit and work with for all my jm Lexus car services