Leo Cisneros is an Excellent service advisor and I will request his advice anytime I require service at J/M Lexus. Leo listened to my questions and answered with much knowledge about the car. I greatly appreciate all of his advice. Leo advised I get loaner car since my car would take two days to service, and he called me to tell my car would be ready on the second day. I appreciate Leo’s effort helping me service my fantastic 2016 ES350( my second one). Many thanks to Leo and the technician.
9/11/2025
Arlene M. VERIFIED CUSTOMER
Helen is my usual go to she was on vacation, when i arrived for my appt Robert melendez greeted me , i was very satisfied with his knowledge patience kindness , he listened to me and responded to my needs , helen & robert will be my go to
thank u Robert
For taking care of me and my car
9/11/2025
Ruthie R. VERIFIED CUSTOMER
Very helpful people.
9/11/2025
Jeffrey S. VERIFIED CUSTOMER
Very pleased with Jorge identifying issues that need to be addressed in the coming months. He was professional and courteous. Greatly appreciate that the time I was given for pick up was the approximate time it was ready.
9/11/2025
Belen V. VERIFIED CUSTOMER
Great service. Couldn't ask for better
9/11/2025
Noble R. VERIFIED CUSTOMER
Jennifer is the best, she has been taking care of me and my LS460 for many years and she always given me the upmost attention, Lexus is lucky to have someone like Jennifer in your service department.
Thank you Jennifer
Noble
9/11/2025
**** W. VERIFIED CUSTOMER
Likable, good communicator
9/11/2025
Saeed M. VERIFIED CUSTOMER
Excellent service advisor.
9/11/2025
Greg P. VERIFIED CUSTOMER
Roberto did a great job and was very professional.
9/11/2025
Jila A. VERIFIED CUSTOMER
I ‘m satisfied for your service Because Mr Tony Hong with the excellent skill always tacare of my car TheLexus co should be proud to have him as a member of their team????????
9/11/2025
Stephen W. VERIFIED CUSTOMER
Knowledgeable friendly and professional
9/11/2025
Alan M. VERIFIED CUSTOMER
We will highly your service team.
9/11/2025
Chad C. VERIFIED CUSTOMER
Danecia is kind polite and a complete professional.
Her customer service skills are outstanding!
Thanks again,
Owners:
Denise Solis
And
Chad C
9/11/2025
Felicitas P. VERIFIED CUSTOMER
A job well done
9/11/2025
Monica L. VERIFIED CUSTOMER
Gerardo Temores was attentative and payed attention to detail with my Kexus service. Thank you
9/11/2025
Amanda D. VERIFIED CUSTOMER
Overall the service was great, I’m satisfied with everything. Thank you very much
9/11/2025
Cynthia M. VERIFIED CUSTOMER
Awesome service
9/11/2025
Michael F. VERIFIED CUSTOMER
Mark was extremely kind and friendly. He was very professional and acted quickly to get me checked in and set up with the loaner car. I would definitely like to work with him again.
9/11/2025
Elaine P. VERIFIED CUSTOMER
Financial and service amazing as always, please acknowledge Anna from financial and vahagn from service they are so helpful
9/11/2025
Shahidul I. VERIFIED CUSTOMER
Elde was a very great person and very polite with the customer She did great job.i was appreciated for her service.
Thank you