Cory is an excellent service advisor!! I recommend that he receives a day off with a free lunch. Greg Ongert
9/11/2025
Cecilia N. VERIFIED CUSTOMER
Great service, thank you!
9/11/2025
Elizabeth R. VERIFIED CUSTOMER
I trust my car with Metro Lexus never had any issues or problems. They update you with what is wrong with your Vechile they are a trusting company they do excellent work. The staff are great honest people. They always do great service I highly recommend them .
9/11/2025
Sylvia R. VERIFIED CUSTOMER
Always easy, no issues!thank you Vaughan
9/11/2025
Vincent T. VERIFIED CUSTOMER
Very helpful and friendly..thank you for the great service
9/11/2025
Denise G. VERIFIED CUSTOMER
I had a great experience with the service department. Everyone was personable, professional, and made the process smooth from start to finish. Highly recommend!
9/11/2025
Esther O. VERIFIED CUSTOMER
They did a good job and they made it easy for me. The customer service was amazing and encouraging. Thanks ????
9/11/2025
Hailey S. VERIFIED CUSTOMER
HIRE MORE TONY’S
9/11/2025
Brenda M. VERIFIED CUSTOMER
Still not working right ????????
9/11/2025
Rena L. VERIFIED CUSTOMER
Great service
9/11/2025
Louis L. VERIFIED CUSTOMER
I came in today to get a part replaced because it keeps falling out. I called parts ahead of time to order the part because I know from the previous two replacements that they don’t carry spares of that part. During the replacement of that part I was informed a Lexus tech was on site and took a look to see why it keeps falling out, only to be informed that instead of fixing the issue they are now accusing me of prying the part off intentionally and that this 3rd time replacing the part is the last one the dealership is going to cover. I was told it was covered under warranty the very first visit. Do you understand how it feels to come in thinking they might actually have a solution to the problem only to be accused of being the problem? They could glue it on for all I care, I just want it to stop falling off. Can they permanently fix the mic cover so it won’t come off? Is that an option?
9/11/2025
Susan M. VERIFIED CUSTOMER
Your employees were respectful and nice
9/11/2025
Paula F. VERIFIED CUSTOMER
Your service department are rock stars. Vahagn has been my service advisor for many years, and I couldn’t be more pleased.
9/11/2025
Iza A. VERIFIED CUSTOMER
Chris was very helpful welcoming and very nice. My experience at Lexus of Glendale is always great!
9/11/2025
Susan D. VERIFIED CUSTOMER
Very pleased with the service I received today. Robert was very nice & he answered all my questions.
9/11/2025
Nadezhda D. VERIFIED CUSTOMER
Thank you for the great service
9/11/2025
Patricia S. VERIFIED CUSTOMER
I arrived without an appt and rec'd the same courteous & attentive reception as if I had been expected. Throughout the morning, communication was thorough and consistent until all possibilities were explored. Arturo is a service advisor you can trust.
9/11/2025
Heiko B. VERIFIED CUSTOMER
Like to upgrade at some point.
9/11/2025
Trevor C. VERIFIED CUSTOMER
Mr. Hang has become the standard of service! Professional, knowledgeable and dedicated to giving the best customer service possible.