Paul was fantastic. Very respectful, very professional and I very much enjoyed my visit. I’m just a little concerned since on my way home I felt some wobble/imbalance in the steering wheel. I assume the wheels were rotated and we will monitor the imbalance. We are leaving Saturday so it may have been a mistake to bring it in for service so close to leaving. We will keep you updated. Randy
9/11/2025
James P. VERIFIED CUSTOMER
Great service
9/11/2025
Evan C. VERIFIED CUSTOMER
We really like John a lot. He is very thorough. evaluation of the vehicle and always gets everything done in a timely manner.
9/11/2025
Barbara M. VERIFIED CUSTOMER
Shedrick Is an excellent service manager!
9/11/2025
Deborah S. VERIFIED CUSTOMER
Maico was attentive toward us about our issue. He kept us up on what was happening and explained what procedures they had done. When we picked up my car, I was happy to see they had washed it outside and in. Excellent service.
9/11/2025
Corinne S. VERIFIED CUSTOMER
Wonderful service advisor
9/11/2025
Donald W. VERIFIED CUSTOMER
Good job
9/11/2025
Joseph T. VERIFIED CUSTOMER
Daniel was great, very knowledgeable and took time to explain everything well. Highly recommend
9/11/2025
Halle T. VERIFIED CUSTOMER
Jeff is helpful and so knowledgeable. I always request him when I need service completed.
9/11/2025
Richard W. VERIFIED CUSTOMER
I bought my Lexus in 2018 and have been coming to Metro Lexus for five years and have always been treated well
9/11/2025
Martha R. VERIFIED CUSTOMER
Joe is an excellent professional , always willing to help customers in the best way !
9/11/2025
Trudy B. VERIFIED CUSTOMER
Nothing against Chauncey but was given a quote on pricing to replace front breaks and was told after that the cost was almost double. Very disappointing
9/11/2025
Lucas B. VERIFIED CUSTOMER
Carlos makes the JM experience exceptionally!!
9/11/2025
Ursula J. VERIFIED CUSTOMER
Hector is the best! He knows my precious 91 Lexus LS 400 and always gives me sound advice without fail! Thank you Hector!!
9/11/2025
Michael A. VERIFIED CUSTOMER
Sebastian is such a great service advisor and everything that he promised he delivered perfectly. I will recommend Sebastian for a promotion.
9/11/2025
Kerry B. VERIFIED CUSTOMER
Very professional customer service from all employees! Thank you!!
9/11/2025
Araceli S. VERIFIED CUSTOMER
Thanks for everything!!
Maybe in the future I’ll be interested in trade.
9/11/2025
Elon A. VERIFIED CUSTOMER
As always, very grateful for the best service! Thank you