Management really pulled through with the communication. Crown Lexus really stepped up when I had a problem. I'm satisfied with my service.
9/27/2025
Frederic L. VERIFIED CUSTOMER
She is very knowledgeable and And is a pleasure to work with she’s a great employee
9/27/2025
Aldrin D. VERIFIED CUSTOMER
Service technician said the suspension needed to be replaced, suspension is brand new OEM Lexus with 12 month warranty. Technician said there was “defect” after speaking to general manager he told me it doesn’t have a defect and instead needs to be replaced due to a service bulletin with an updated part instead of the part that is on the car. I should have been told that instead of being told the brand new Lexus oem part has a defect. I will never bring my car here again
9/27/2025
Julie T. VERIFIED CUSTOMER
Great service! Very friendly!
9/27/2025
Yvette P. VERIFIED CUSTOMER
Friendly and fast professional service!
9/27/2025
Rodolfo C. VERIFIED CUSTOMER
100% satisfied with his service
9/27/2025
Patricia F. VERIFIED CUSTOMER
The “not staying at the dealership while vehicle was being serviced” comment on your reservation website did not go over well but the issue was resolved. The employees were easy to work with and friendly. Have no issues with the service.
9/27/2025
Claudia R. VERIFIED CUSTOMER
Mister Todd was absolutely helpful and straightforward which I really appreciate from people.
9/27/2025
Ramona G. VERIFIED CUSTOMER
Excellent service everytime!
9/27/2025
Lisa S. VERIFIED CUSTOMER
We expected to have the oil changed and unfortunately my husband didn’t ask about it before leaving. The vehicle has 15k miles I have to believe it needs an oil change. We will call in Monday
9/27/2025
Daniel D. VERIFIED CUSTOMER
Great service
9/27/2025
David M. VERIFIED CUSTOMER
Everything went well. Robert is great. However my service bill was almost $1,150 and my car came out without a car wash. Small detail but Lexus should be better than that.
9/27/2025
Keisha M. VERIFIED CUSTOMER
Wait time was satisfying. Thanks Daniel
9/27/2025
Gaffar E. VERIFIED CUSTOMER
Corey is extremely talented and helpful always and he knows about customer support very well