You need vending machine with snacks for long waiting periods.
9/27/2025
Jerome D. VERIFIED CUSTOMER
Excellent service rep. Very customer focused!
9/27/2025
Dsonia D. VERIFIED CUSTOMER
Very professional very patient and understanding and clear on the service that is recommended for my car. I’ve been with the company since 2007 and I appreciate her service in helping me. Keep up the maintenance with my vehicle vehicle.
9/27/2025
Jay Living. VERIFIED CUSTOMER
Job well done
9/27/2025
Jose A. VERIFIED CUSTOMER
Completely satisfied!
9/27/2025
Cynthia F. VERIFIED CUSTOMER
All was great with Nicolas. I was a little n disappointed in the car wash. With just spending 1200 plus dollars I thought they could have wiped the dash and windows down. I know you don’t detail, but even the mats were not very clean. But service was great!
9/27/2025
William H. VERIFIED CUSTOMER
Professional and courteous service from Jesse Colon. Up front about repair need for discovered grease leek in front axle boot. Fair deal on combined routine service plus needed repair parts/service.
9/27/2025
Amitesh D. VERIFIED CUSTOMER
Everyone and everything was good. Great service.
9/27/2025
Marlon G. VERIFIED CUSTOMER
Mr. Jerry Temores is excellent!! He kept me updated through out the process and he’s customer service skills is top notch. I usually go to Riverside Lexus but moving forward I’ll be doing all my Lexus (3 Lexus) services at Crown Lexus even if I have to drive 20 minutes extra. It’s worth it knowing I’m getting the best quality service and Trustworthy service rep.
9/27/2025
Victoria M. VERIFIED CUSTOMER
Thankd
9/27/2025
Sherie M. VERIFIED CUSTOMER
Would prefer to be notified by email @
9/27/2025
Joel H. VERIFIED CUSTOMER
Leo helped me out and made the process smooth, great guy very professional!
9/27/2025
Kenneth E. VERIFIED CUSTOMER
Cost for oil change was excessive. Over $100 Retirrd with a handicapped husband. I cannot afford you any longer. New name Nee management so new pricing ? Representative like a robot. Not friendly
9/27/2025
Josephine C. VERIFIED CUSTOMER
I went to pick up my car and discovered a break on my tail light on the drivers side which probably occurred before I took the car to the shop and all I wanted was a quotation for installation of the tail light. The cost of buying it was $741 including tax and installation was $278 but in order to get a discount on installation I was supposed to speak to the boss,Chris. Mr Chris was extremely busy helping others or talking to someone on the phone and I was just standing out there asking for help but everyone appeared so busy or not available to help at all until a kind gentleman Mark Mejia tried to help me out, but I still didn’t get the discount I thought I would get especially being a loyal Lexus customer for over 12 years. They just seemed too busy really, I left feeling dissatisfied but otherwise the service of the car was good.
9/27/2025
Jack S. VERIFIED CUSTOMER
I’m a happy customer
9/27/2025
Carlo P. VERIFIED CUSTOMER
Jesse is great to work with and knowledgeable about any deals that would be good for keeping and maintaining my car.
9/27/2025
Margaret M. VERIFIED CUSTOMER
Great customer service!
9/27/2025
Gary G. VERIFIED CUSTOMER
A+,.,
9/27/2025
Rosemary D. VERIFIED CUSTOMER
I can’t remember ever being so nicely treated at a car dealership-or anywhere else. Not only did they replace my tire, they fed us breakfast and even cleaned the car-inside and out!!!! If I lived in Omaha, I wouldn’t go anywhere else for service or for my next car. I give them A-plus all around!!!
9/27/2025
Marcella H. VERIFIED CUSTOMER
Michael provided the best customer service and took care of me in a timely manner. It took me longer to get to crown Lexus and I expressed that I was in a bit of a hurry I needed to make it to work on time and I appreciated that Michael got me out the door quick with that in mind. He went and got my loaner car for me himself within an He went and got my loaner car for me himself within a few minutes instead of having me wait for it to be brought to me. And I appreciate that.!!!