Very satisfied today! Will consider coming back next time.
10/3/2025
Qingrong G. VERIFIED CUSTOMER
很好????very good
10/3/2025
Deirdre R. VERIFIED CUSTOMER
Always a pleasure working with Alejo. Please keep the communication and professionalism up. Knowing I was being kept informed every step of the way gave me peace of mind. Thank you!
10/3/2025
Adrian J. VERIFIED CUSTOMER
Happy with the service provided
10/3/2025
Becky Ann. VERIFIED CUSTOMER
Thank you Alex was very helpful and professional
10/3/2025
Luis B. VERIFIED CUSTOMER
Very helpful
10/3/2025
Neil G. VERIFIED CUSTOMER
I’ve always appreciated the great service at Lexus Glendale, that always gets 100% satisfaction for me. I think Sean has the potential to be a really good serviceman- I mentioned to him regarding my front bottom right bumper, which seem to have popped the locking pin as I ran into a garbage bag in the disgracefully dirty part of downtown LA, it’s slightly opened and separated from the fiber glass bumper, he said he’ll have the tech look at it but after getting my car at EOD, though I wasn’t expecting it will be fixed - I didn’t get a comment Nor a report about it. At least if there’s something to be done at a fee, I at least could consider it. Oh well. Maybe next time, that’s the Only disappointing part of this service but overall great job as always.
10/3/2025
Corinne P. VERIFIED CUSTOMER
Thank you Jesse your are the greatest service advisor
10/3/2025
Suttiroj W. VERIFIED CUSTOMER
He’s so nice next time if i come to lexus service again i request his name on next appointment.
10/3/2025
Michael D. VERIFIED CUSTOMER
Radio settings changed.
Floor mat in trunk.
AC on.
Seat settings changed.
LOT not returned the way I left it.
No bueno.
10/3/2025
Diane S. VERIFIED CUSTOMER
Jesse is awesome. Great service advisor.
10/3/2025
Zahra P. VERIFIED CUSTOMER
He is great and very personal and makes me feel special as a customer. I really appreciate it. Everyone makes me feel like a VIP. That’s why I always choose to buy a Lexus and for sure in Omaha. Nine years ago when I had a bad flat tire in KC I had a bad experience. I told their manager that it never would have happened in Omaha!
10/3/2025
Patricia C. VERIFIED CUSTOMER
Everyone was wonderful. Eirik ordered the part I needed and the guys snapped it on while my dog and car and I said in the garage next to the checkout.
What could otherwise have been an ordeal was quick and efficient!
10/3/2025
Francisco H. VERIFIED CUSTOMER
Five Stars
10/3/2025
Fred H. VERIFIED CUSTOMER
Artura Is a good man.
10/3/2025
Irene A. VERIFIED CUSTOMER
Roberto's service was beyond exemplary.
10/3/2025
Linda M. VERIFIED CUSTOMER
Friendly and professional
10/3/2025
Nancy C. VERIFIED CUSTOMER
I was not satisfied until the service mgr assisted and corrected the issue.
I was NOT happy with my service advisor (Billy) I felt he was very unprofessional and un knowledgeable.
In any case, Eirik Kins, guest care manager was amazing and solved the
Issue that I actually came for.
I thank him for his caring, professional attitude and willingness to help!!
10/3/2025
Bonnie S. VERIFIED CUSTOMER
Thank you for the trade-in appraisal situation and my new car