The service went very well in a timely matter
Chauncey rocks
10/3/2025
Penny S. VERIFIED CUSTOMER
Paul is very nice and treats you with respect. He is very knowledgeable and I trust him.
10/3/2025
Marie S. VERIFIED CUSTOMER
My car wasn’t wash properly and also they told me I needed brake but I didn’t need them
10/3/2025
Kip M. VERIFIED CUSTOMER
Thank you for coming down the Ashland. Your service team was through and professional.
10/3/2025
Kristen M. VERIFIED CUSTOMER
I didn't have a great experience last time and wrote a negative review - night and day difference this time. Great job!
10/3/2025
William D. VERIFIED CUSTOMER
Fine sevice
10/3/2025
Philip Raphael. VERIFIED CUSTOMER
Chauncey was great. He was very helpful and informative.
10/3/2025
Linda S. VERIFIED CUSTOMER
Friendly, fast, kept me informed at every step. No complaints at all. Love the service at Lexus of Cleveland!
10/3/2025
Waled A. VERIFIED CUSTOMER
I am still waiting to hear back from Phil regarding the request key replacement that is covered under the extended service plan that we purchased. I was told that we would hear back on this past Monday. Still nothing... despite my follow up voice messages. Our window sticker was not updated after the oil change. In addition, when I got in my vehicle after it was service (as silly as it sounds) it smelled terrible. As though the tech farted just before exiting and quickly shut the door. Definitely not the service experience I was hoping for.
10/3/2025
Mary J. VERIFIED CUSTOMER
Alfred, You’re still the absolute BEST!!!!!
10/3/2025
Ronald R. VERIFIED CUSTOMER
Joe was excellent
10/3/2025
Danise D. VERIFIED CUSTOMER
Thank you
10/3/2025
Francisco F. VERIFIED CUSTOMER
Good service advisor
10/3/2025
Kimberly Q. VERIFIED CUSTOMER
Jennifer is very nice, motivated, and professional. She greeted me with a radiant smile and a positive attitude when I arrived at the service department. She did an exceptional job making me feel like a valued customer and was quick to answer any questions and concerns I had throughout the day. Her workmanship is flawless.
10/3/2025
Wesley W. VERIFIED CUSTOMER
Ivan could not have done a better job. Simple as that.
10/3/2025
Mark D. VERIFIED CUSTOMER
Jessie Sarnowski is truly outstanding!
10/3/2025
Crystal L. VERIFIED CUSTOMER
I always feel trustworthy to book a maintenance service with Helen at Crown Lexus
10/3/2025
Katie U. VERIFIED CUSTOMER
Thanks for taking care of me and my care. The service is awesome!
10/3/2025
David H. VERIFIED CUSTOMER
Always receive great service from Lexus of Omaha.
10/3/2025
Braydon C. VERIFIED CUSTOMER
The people at the El Cajon dealership in service are friendly, polite, helpful…just great service