Communication with Lexus of Glendale has been hit and miss. Came in for a diagnostic test with Tony Chavez this past Sat, Sept 27 at 7:45a. He told us the car would be ready at noon (as we had a wedding to attend) but had to call at 2p to inquire about the status of the vehicle after leaving Tony multiple messages and a return call request. Additionally, we had questions regarding the diagnostic findings and decided to go through Chris Garabedian. This past Tuesday, he informed me he would give me a call back after speaking with Tony and the technician. That call never came in.
10/2/2025
Marilyn S. VERIFIED CUSTOMER
Excellent Customer service
10/2/2025
Bonnie S. VERIFIED CUSTOMER
Carlos is great! He always provides exceptional service when I have to bring my car into JM Lexus.
10/2/2025
Seecharran R. VERIFIED CUSTOMER
I appreciate Daniel Whittingham calling me an explain my service in details.thanks
10/2/2025
Penny S. VERIFIED CUSTOMER
My steering wheel was off center slightly after the alignment.However, I think your service dept is exceptional.
10/2/2025
Kerry B. VERIFIED CUSTOMER
Joe is the best service representative!
10/2/2025
David R. VERIFIED CUSTOMER
Have been happy with the service right along.
10/2/2025
Ana C. VERIFIED CUSTOMER
As always, the service department and the advisor were great. I bought my first Lexus in 2002 and the one I am driving now in my 2012. I have always taking my cars to Lexus and the service has always been outstanding.
10/2/2025
Lawren C. VERIFIED CUSTOMER
Lexus of Glendale is one of the reasons - I look to purchase a Lexus first above other brands.
10/2/2025
Justin H. VERIFIED CUSTOMER
Best service for the best vehicle. Thanks!
10/2/2025
Eric P. VERIFIED CUSTOMER
Good customer service.
10/2/2025
Shirley A.. VERIFIED CUSTOMER
Cory and the entire Lexus of Omaha team are amazingly friendly and helpful!
10/2/2025
Carmela L. VERIFIED CUSTOMER
I had an oil change yesterday , before
driving today we checked the fluid level. We found out that coolant level was too low I thought it was part of a
routine inspection.
10/2/2025
Paul I. VERIFIED CUSTOMER
Excellant. Attenlqtive t
10/2/2025
Jason C. VERIFIED CUSTOMER
Roberto is good. However the rattling problem coming still persists after the second visit.
10/2/2025
Steven P. VERIFIED CUSTOMER
Everything was great
10/2/2025
Bidhan D. VERIFIED CUSTOMER
Thank you, Jake
10/2/2025
Dominque W. VERIFIED CUSTOMER
Gerardo was very friendly and took care of me right away. He contacted me as promised when my vehicle was complete. The whole process went smooth.